[Resolved]  Nokia C5 - 03 — internet connectivity problem

Address:Pune, Maharashtra

dear sir,
this is srinibas sia from pune india. i am using NOKIA C5-03 handset from last 8 months. from last week i am facing internet connectivity problem with this handset. i tried all sim provider companies sim for checking the error of this problem but main problem of this handset is this handset cant received any internet settings messge... i sent my handset for service centre of pune but tey didnt help me properly, i kindly request to you please rectified this problem as soon as well...

thanks and regards .
srinibas sia [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Nokia — Error in Nokia c5

I bought Nokia C5 in May 2010. Only a month later my C5 nokia started giving me errors in softwares. The time would change to 5:30. This error would come so frequently that it started effecting my work and schedule. IF I would plan to get up 7:00 in the morning the phone would ring the alarm at 4:00 am in the night and it would display 7:00 am. Which means sometime in the night the error of time turning must have occured and hence one and a half hour it shows 7:00 am.

I got really bugged with this error and decided to submit in Nokia. Thay said it is a software issue and shall be fixed with a software upgrade. I submitted the phone thrice at diferent occasions to upgrade the phone's software but to my dismay each time i was disappointed.

I submitted my phone in nokia on the 3rd January and they finnaly said that they will get it swapped with a new nokia C5. Yesterday I again went to Nokia priority Dealer CP. called Realms , from where I bought the my Nokia C5, I asked if they have progressed with anything in to getting me a new phone they again said that the phone is fine they cant swap it. I am so disgusted with Nokia. This is the best mobile phone company in india and this is how they treat their customer.

I hope I get a fair chance in this trial to put my point across and get a new phone swapped with the deffected one.

Please consumer court help me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information