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I have lodged a complaint regarding faulty hand sat Nokia 6220c-1; But to my surprise no reply since more than a fortnight!!!
Please reply! Will you????
HARSHA RITIN MISTRY
Please reply! Will you????
HARSHA RITIN MISTRY
I am having Nokia N72 instrument of 2 years old and recently I have purchased new LCD (Display) of Nokia N72 from your Nokia Care Centre based at B/109, 1st Floor, Swaminarayan Avenue, AEC Cross Road, 132 Ring Road, Naranpura, Ahmedabad, Gujarat, India ( Contact Person Mr Paresh - Mob.No.[protected]) but the old LCD has not been returned by your Nokia Care Centre saying that the old LCD is not returned as per Co.'s norms. However, I have paid Rs.2065=00 towrads new LCD vide invoice no. 48 dtd.07.07.09 but my old LCD must be returned to me in any condition. I have visited your above center more than 3 to 4 times for taking my old LCD back but even then it is not returned till date. They are informing that they have submitted mail to co. for confirmation whether the old LCD to be returned to customer or nor ? The behaviour of your customer care centre staff is not good at all. They are saying that Co. is not giving old LCD even if the amount is paid for new one.
Hence, It is requested to please advise your above customer care centre to return my old LCD immediately to avoid legal action. Please reply me from your side on my above email id on priority.
Hence, It is requested to please advise your above customer care centre to return my old LCD immediately to avoid legal action. Please reply me from your side on my above email id on priority.
saya baru beli nokia touch screen n xpress music tetapi sgt menduka citakan kerana tak sampai sebulan pakai software dah rosak beribu saya melabur untuk hp tu tetapi sgt mengecewakan..jika harganya mahal kualiti pastikan baik dan bermutu...yang menjadi mangsa adalh kami sebagai pengguna...
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Sub:- Repair of Nokia Mobile No. N-95.
Sir,
With reference to above subject I am sorry to inform you that i have given my mobile handset No. N-95 bearing IMEI No. [protected] to your authorised service centre M/s Unnati Customer Care, A-68, 69, Subhash Nagar shopping centre, Shastri Nagar, Jaipur, Rajasthan and they have given the receipt of the same vide Job Sheet No.[protected] / 090713 / 52 dated 13/07/2009 and the delivery date was given 15/07/2009 however inspite of my repeated pursuance i have not received the above mobile handset. A F.I.R In this regard has already lodged in shastri nagar police station.in view of above you are advised to please intervene in the matter otherwise for any consequences you shall be fully responsible.
M.K. TIBREWAL
Sir,
With reference to above subject I am sorry to inform you that i have given my mobile handset No. N-95 bearing IMEI No. [protected] to your authorised service centre M/s Unnati Customer Care, A-68, 69, Subhash Nagar shopping centre, Shastri Nagar, Jaipur, Rajasthan and they have given the receipt of the same vide Job Sheet No.[protected] / 090713 / 52 dated 13/07/2009 and the delivery date was given 15/07/2009 however inspite of my repeated pursuance i have not received the above mobile handset. A F.I.R In this regard has already lodged in shastri nagar police station.in view of above you are advised to please intervene in the matter otherwise for any consequences you shall be fully responsible.
M.K. TIBREWAL
MY HANDSET NOT POREPERLY NOT REPAIR & INSTALL REFUSE PART ON MY MOBILE PHONE YOUR NOKIA CARE
I have purchased Nokia mobile 7210 Supernova at Nokia priority shop in Vijayawada on[protected] for a cost of Rs.5230.00.When it was asked for a reduction of price, they have told that it is a Nokia authorised show room and it price will be fixed.After enquiry in other shops, the cost will be around Rs.4800.00 only.Is there any control for the Nokia on these priority dealers?.They are cheating people and encashing with the good image of NOKIA brand.Please give reply.
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Nokia Mobile — nokia customer care service sucks
the larger the company, the poorer its customer care it would seem. having been a die gard fan of nokia, i am heartbroken to say the least in face of such pathetic services in customer complaints. not surprising since lunch seems to be more important to the manager customer care[mr s.kumar] than to attending to the customer grievance. i bought my nokia cell in feb 08 and iot soon started coming apart. gave it for repair to green park centre in the warranty period on the 9th sept 08. till date-more than a mnth kater i have no status on my cell. my request for standby cell was declined.i had to buy another cell in the interim.i am so fed up i am going to take this to the consumer court-we cannot let big corporates take customers for a ride in this day and age-an RTI enquiry would set things right i'm sure.