Nokia C6 - 00 — no service from the nokia care center

Address:

Bangalore, Karnataka

dear sir,
My Nokia C6-00 was unable to open some applications and due to this problem i had given the handset to a Nokia care center and after i receive my phone i realized that he has not done any repair to the phone rather used it for himself and has drop the phone due to which my phones body has some scratches on it and has also dirtied it, sir i want to get the phone software repaired and also the damages done to the phone by him repaired, please help me out...