[Resolved]  Nokia C6 - 01 — Poor services

Address:Sonipat, Haryana

Respected sir,
With due respect i beg to say, tha t i am having a Nokia C6-01 abt 8 months old.in just 8 months iTs Operating system has been refreshed MOre then adozen times,that means its Os Has been corrupting frequently, and about 2 months ago, my hnadset was Swaped by anothrc6-01, but just from the day it was swaped, it started generating new problems like:-
1.=> main problem i am facinng is some horizontal and vertical appearing lines on its screen and its really very irritating
2. overheating
3.frequetly its operating system sorrupts
4.hangs/boots just after thae day its OS has updated
5.Its wifi connections drops automatically
6.its mobile data connection drops( when there is no operator failure)
7.It burns when used in 3g mode
8.very very low bateery backup,less then half a day( cheched with a ew battery also)
9.Unusual Random Behavior
10.Messaging bug
11.and lot more which i cant explain here......

From about 35 days, and even after so many complaints and requests to NOKIA CARE MANAGER (SONIPAT) and on [protected]@nokia.com but nobody took initiative to listen to the poor consumer like me

and

now I am fully dissatisfy with the services and need to get my Phone Replaced, or my

amount with the suitable interest rate and compensation, else I will file a complaint with

the Consumer Court under the Consumer Protection Act of 1986.

I seek compensation for the mental agony caused due to his deficiency in services

and inconvenience faced
But i don't expect as i am in a need to go legal an i even don't think NOKIA is so irresponsible with their customers and now they may look in and solve the matter in a less then a week now as its more then 4 months i am dealing with the defected handset and about 35 days as i am continuously complaining Nokia but didn't get any solution rather fake assurances.
I HOPE NOW THE MATTER MAY BE SOLVED IN A WEEK.

Regards
Parth Gaur
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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