[Resolved] Nokia C6 — hang problem | |||
I purchased my nokia c6 on first day ( october 1 , 2010) of launch n ever since i purchase it , there have been numerous problems :- * the phone gets switched off automatically on its own and then restarts * the phone gets hang several times a day while i am using it , keys stop working and the only option i have left is to remove d battery n restart the phone . * while using the slider to use the qwerty keypad , the screen gets black n freezes fr a few seconds n then returns to normal. * while typing the numbers sometimes the display output is slow .. is it not cheating on the part of such a reputed company like nokia to give me such a bad deal in the name of a new product? , i m really irritated ,,pls tell me what to do...kindly advise me how cn i get a better deal? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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service and DEFECTED product.
I had purchased NOKIA 6303i classic on September 2010 which started
heating problem and it was a dead mobile at the month of April 2011. I
submitted my mobile to Nokia Priority Partner (ADDON Retail Pvt. Ltd.)
Mulund, Mumbai. After 4 days it was informed to me that my mobile has
been sent to Delhi for servicing and it will take another 8 to 10 days,
so after two weeks I got my mobile back which after using two days it
had the same heating problem so I had to return it back again to Nokia
Priority Partner (ADDON Retail Pvt. Ltd.) Mulund, Mumbai. It was
returned to me after a week and now its working, but the battery
performance is not so good. So it was a bad experience from your
service.
Meanwhile I purchased Nokia C6 on May 7 from the same store Nokia
Priority Partner (ADDON Retail Pvt. Ltd.). Within two weeks it had
touch screen problem which used to get hanged. I submitted Nokia C6 to
the same store and they took one and a half week to do the servicing.
When they returned my mobile back, I checked my mobile in the store
itself and it had the same touch screen problem. It was really very
frustrating. Again I returned it back to store which took another five
days. I also complained to Nokia Bangalore call centre. And after five
days I got my mobile back and I checked the touch screen which was
working fine but I found the alignment of the sliding panel was bit
dislocated. Next day I wanted to click some snap so I pressed the side
camera button which didn’t respond, this was the end of my patience.
Now I had submitted my Nokia C6 to the same store, after two days I was
informed that my mobile will be sent to Delhi for servicing. So this
time I am not going to tolerate anymore and I will not take that mobile
(IMEI No[protected]--) back even if it is in working condition. I
need a REPLACEMENT or MONEY BACK. I hope this complain letter will be
considered and right action will be taken.
Regards,
Kiran
14/06/2011
IN FUTURE I AM NOT GOING TO BUY ANY NOKIA. AND I WILL SUGGEST THIS TO EVERYONE.
THIS IS VERY BAD FROM NOKIA AND THEIR TEAM. I AM REALLY VERY ANGRY. I JUST FEEL LIKE TO POST MY COMPLAIN IN EACH AND EVERY SITE SO THAT EVERYONE WILL BE AWARE WATZ GOING ON WITH NOKIA - THE CHEATERS. NOKIA SUCKS