Nokia C6 — phone not working even after visit to the nokia care center | |||
i have purchased a nokia C6 on may '11. it was malfunctioning since quite sometime, the touch and keypad was not working properly, the phone used to hang, it gets re-started while one talks on the phone. i took it to the nokia care center, lajpat nagar, delhi. they charged me 3k as there was liquid inside the phone, yesterday i got the delivery, though the touch and keypad issues got resolved rest haven't in spite of complaining about it. i am xtremely disappointed and upset due to this. can ne1 help me out on this pls? Was this information helpful? | |||
 2 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
7893
Pending
0
Resolved
3915
+91 12 4483 3000
+91 22 6776 9000
+91 33 4006 2264
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
View all Nokia India contact information
Nokia C6 — Phone not working.
Had bought nokia c6 on dec 2010. Problem started frm feb 2011. Since thn hav given the phone 6 times to nokia care. Still phone is not working. They are not giving any feedback. Twice they refused to accept my phone. Hav complained in nokia. No response. nokia care managers not ready to talk. NRI Communications in Lajpat Nagar Delhi said i will have to pay 4000 for repair under warranty and didnt take my phone. New India telecom Manager Rais Shaikh didnt talk to me. They didnt give me a spare handset and finally they gave one which is not working. Details of phone are: IMEI NO:[protected]Various Complain nos i got are: 1-[protected] 1-[protected] rest i dnt hav record.
Have 6 job sheets whic i got aftr givin my phone to nokia care