[Resolved]  Nokia C7 Mobile — wifi problem

Address:Perambalur, Tamil Nadu

i brought a nokia c7 from thiruchy .next day i got a compliant in wi fi connectivity .since i was in tirupathi the place where i am working i coundn't go back nokia outlet where i purchased and i gave my mobile in nokia care at t.k sreet tirupathi .they did the software update and gave the mobile back but that problem persists.so i gone to another nokia center which is in tirupathi highways . they gave me a shock that i have given my mobile to unauthorised shop. i argued with them and they told they will send it to nokia factory for repair.after 10 days i got my mobile and they explained that there was a crack in wifi chip ( manufacture defect) and someone tried to put flame to fix it and it got melted.now it cannot be repaired. as nokia guided i gave only to nokia care , no one else.either one of the nokia care or the shop owner is responsible for this problem but if am suffereing .please guide me what should i do now
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Aug 13, 2020
Complaint marked as Resolved 
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