Nokia Care — no proper service

Address:Bangalore, Karnataka

i want to lodge a complaint on nokia care situated in indranagar 80feet road C.M.H Road.i gave my nokia 7210 supernova for repair because it was showing "contact service" display of my mobile phone was not working.i paid 1100rupees for my mobile to get repaired.they gave my mobile piece after 1 week.It started working normal just to update software they charged 1100rs.After 2 days my mobile again got switched off.the same problem repeated."contact service'.i went again to the nokia care and ask them to repair it.They took my mobile and said we are sending it to our backoffice to check the problem and asked me to come down after 2 days.when i went back to get my mobile they again said it is in back office.after 1week i called them and asked them about my mobile they said the problem is repeating we cant do anything if you want it to get repaird it costs you again 2000rs.Finally they gave back my mobile without any repair.they charged money and wasted my time.they didnt even inform me what was the problem.and again at the end they ask for the feed back.i wasted my money unnecessarily by goin to nokia care i would have gone to some small mobile service point instead of going to nokiacare.people get fooled by seeing the brand.as i got fooled.
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I also had same problem with my nokia 7210 phone last week and went to the same nokia care in Indira Nagar. They told me the same price (Rs 1100) to repair the phone.

I thought it was not worth spending that much money on that piece of .

After reading your your experience (post repair), I am happy with my wise decision.

Johnlee

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