[Resolved]  Nokia Care — Handset not under warenty

To,
Senoir Management Customer Care Nokia,
India
Dear Sir,
I submitted my mobile phone model Nokia 2600 Clasis for service in warranty to BENZ INDIA, C-126, NARAINA, NEW DELHI
Job sheet No[protected]/081103/65
([protected]@nokiacareindia.com ) on 03 November 2008 reporting no outgoing audio, poor outgoing audio quality .They asked me to collect my handset back on 5 november 2008. Since then I am following up on them giveing numerous call every alerternate hour but what answer i get is that your handset has gone for the service repair . And now when i forsed on them to get my status then they said your handset is tempered and repaired from outside. They told me that your handset lcd is local. My point is, by the time of dilevery they give me status. I bought my handset few months back. my handset is lying with them for past 2 days. There is one executive named HARI abbsued me. !!!
I am really frustrated from a company which claims to be number one in Mobile phones. but sorry to say that the service which you provide to the customers is really pathetic..I am working in a bank a a Cluster Manager with a work force of 300 employees and i personaly suggest them not to take NOKIA. What im planning to do is buy a new cell phone NOT of NOKIA BRAND definetly this time and will sell of the Nokia N 73 M if some day i get it back.I am unable to tell you what problem i am facing without the cell phone.

regards,
Unfornatunaly a Nokia Customer,
Lakshya Kumar
lakshya.[protected]@rediffmail.com
[protected]