[Resolved]  Nokia Care Center — Complaint regarding the Nokia service center in Kalyan West

Address:

Thane, Maharashtra

Hi,

This is regarding the worst experience we face from a Nokia Care center.

The Nokia Care Center in Kalyan West is fooling around with the customer.
My family had went to get the mobile reparied which could not be switched on.
The guys over there in the service center said initially that the display is gone bad. So they need to change it. And saying that they kept the phone.
Then after a day they returned the phone saying its working fine and charged around 1K. Now not even 1hour past that the phone again went off. So we took it back to the care center. They say they need to investigate and then on phone they say that this seems not repairable and they tried changin the software. On the other hand when we had checked our phone there was not software upgrade done on it.

So these things have been happennig around since quiet a long time. They fool the customers saying that even if their engineer touches the phone they will charge us Rs.450/-
This is ridiculous.

We need a strict action taken on this Nokia Care Center. We would appreciate if you cancel the license of these people who owns this care center in Kalyan West.