[Resolved]  Nokia Care Center — Non Return of Phone given for Service

Address:

Chennai, Tamil Nadu

I gave my Nokia C6-00 phone for Service on 14th December 2012 in a Nokia Care Center in Perambur. Wen i gave it they told that it will be returned within two days and they would call me wen the phone s ready but i dint get any call till 21st December 2012. I called them on 21st and they spoke very rude and they finally told me that phone will be returned within 20 days from the date which they received the phone from me. But till today they have'nt returned my phone back. I spoke to them today(7th January 2013) and they are speaking very rude. They told that it will take one more week to return it to me. My Warranty period is ending by February. I fear that they might delay till my warranty period gets over so that they charge me for the service.

Also the way they answer makes us feel that we are treated like as if we beg something from them. And this is the second instance for me with the same service center. They delayed me more than a month last time wen i went to them.


Kindly help me in this.

Name of the Service provider
Joy Cell, Nokia Authorized Service Center,
Nokia Care Center,
# 337/10, Paper Mills Road, (Opp. Lourdes Church),
Perambur, Chennai - 600011

Date of Submitting Phone : 14/12/12
Jobsheet no : 2233
Nokia Phone model : C6-00

Im hereby attaching my jobsheet image. Kindly help me in this