Often am getting d software problem in my phone, If i go complaint they r doing it. But am getting d problem again. They reload my software for more then 5 times. If they do that am losing all d contacts in it. Plz do something for this problem. (Still its in d warranty period) My mail id's [protected]@gmail.com
I have bought a Nokia 7210c Super Nova mobile, I always get the software problem as mentioned by the person PraveenP (evident from the e-mail id).
The problem is like the screen fades every now and then.
I've told about this problem, but when i show it they say it might be due to virus and they flush old mobile operating system and embed a new one. As they said it might be due to a virus i stopped using my blue-tooth and memory card. Still the problem prevailed. I went back and again they did the same "flush and embed" at the Nokia Care center, they told that may be some software problem, you better sell it in some exchange offers for a new mobile.
Many of my friends have the same problem and they did what i did and also the Nokia Care employees said the same.
"It actually might be due to some internal hadrware/software problem". The Nokia Company should see to it and replace it for a new handset, but they are least bothered and fool the customers saying a virus has affected your cell.
Its probably 1-1/2 year old, so its out of warranty. I advice people to take care while buying new hand sets and people who have bought it claim a refund or new hand set from Nokia, as the problem cannot be recovered. There's the same problem with every mobile.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
The problem is like the screen fades every now and then.
I've told about this problem, but when i show it they say it might be due to virus and they flush old mobile operating system and embed a new one. As they said it might be due to a virus i stopped using my blue-tooth and memory card. Still the problem prevailed. I went back and again they did the same "flush and embed" at the Nokia Care center, they told that may be some software problem, you better sell it in some exchange offers for a new mobile.
Many of my friends have the same problem and they did what i did and also the Nokia Care employees said the same.
"It actually might be due to some internal hadrware/software problem". The Nokia Company should see to it and replace it for a new handset, but they are least bothered and fool the customers saying a virus has affected your cell.
Its probably 1-1/2 year old, so its out of warranty. I advice people to take care while buying new hand sets and people who have bought it claim a refund or new hand set from Nokia, as the problem cannot be recovered. There's the same problem with every mobile.