[Resolved]  Nokia Customer Care — Not able to get service of N97-Warranty

Address:

Chennai, Tamil Nadu

I have purchased a Nokia N97 in June 2010. After 6 months onwards, i have been facing charging problem with the phone. I thought there may be a USB port issue/lose connection etc. on and off this was charging.

I took it to the Nokia Care center in Tambaram (PORR & SONS OVT LTD) NCC - 437_4655500

Gave the phone for repair on 02-Apr-2011

After two weeks, they said there is a mother board issue and are sending to head office.

When i contacted the Nokia call center with the IMEI number, they have not received anything and they nevery updated any status

Again i went to the Nokia Care center they said they have rectified the issue but re occuring.

Their response was very poor & suspicious.

Again they said they have sent to the head office,.

But there is no status in call center that they have received anything. Call center guys said that someone from the regional service will call me, But this never happened.

It is almost more than a month and i could not get a trace of my phone and Tambaram PORR & SONS center is keep pushing for some other dates.

Job sheet No[protected]/110402/9
IMEI number [protected]
Model N97