[Resolved]  Nokia E5 - 00 — Poor quality of handset

Address:

Wardha, Maharashtra

I have purchased Nokia handset Model E5-00 on 20-Jan-11. Since I have purchased handset I am facing many more problems in handset.

Like :
1. Email Account not created and if it’s created synchronise not done. Email sending & receiving not done.
2. Net not connected easily. Sometime Packet data connection not found.
3. In video capturing its hang and restart and video not saved. In Video capturing video not run continues and its show garbage in video.
4. Images not processed quickly, and its hang/restart the handset.
5. Daily I have received 20-25 missed alerts, but all time I am in network.
6. Problem in defining Data connection i.e. Net, MMS.
7. Sometimes Contacts not read. Its shown no contact. After restarting its shown.

Above problems is common in Nokia E5-00.

For above problems I have submitted my handset seven times at Nokia Care Centre, Wardha (Maharashtra). At last I have submitted my handset on dated 07-06-11 by Online Job Card Number[protected]/110608/21 dated 08-06-11 and manual Job sheet no. 2319 dated 07-06-11.

My handset sent to Delhi by Nokia Care Centre for resolving my issues.

On dated 28-06-11 my handset return back by Nokia Care, Delhi to Nokia Care Centre, Wardha.

On dated 15-07-11, I received my handset but all problems are still coming. I am also going to Nokia Care on 16-7-11 but they told me All problems are solved and checked by Centre Manager, and he is usin my handset from 28-6-11 to 15-7-11.

Please suggest me what can I do? Right now I have copies of four Job Sheets. Can I file a case.

Thanks & Regards

Vishal Jain
[protected]