[Resolved]  Nokia E52 Mobile — Cheating & Humiliation

Address:

South Delhi, Delhi

To Consumer Court,
New Delhi, India,

Hi,

My Name is Sumit Behl, i am cheated by a Nokia care Centre at Okhla,New Delhi (Communications Solutions).

I went to Nokia Care on[protected] to get a new complete body for Nokia E52 , they changed my phone body but provided me a duplicate one. I had already paid them Rs 3650 in advance, so as soon as i realized that it was not an original body, i asked to provide me the original one & returned that duplicate body to them.

I asked them to refund my money back because they had cheated me, but the Nokia Care Owner (Mr. Shubham) at okhla, New Delhi refuse to pay back me the amount & asked me to wait for certain days because he told me that he will order the original body of Nokia E52 from the head office.

Its been 2 months now, the Nokia care owner is not refunding back my money, neither he is availing me the Nokia E52 body. I have been fed up of calling Nokia Customer Care but they did not provide me any solution since 2 months have passed.

Nokia Care centre Owner sells duplicate Mobile equipments to customers & charges very expensively. He is making fool out of people & has taken away my money i.e. Rs 3650 & i am not getting any help from anywhere to get my money back neither my phone is fixed.

Thanks & Regards,
Sumit Behl
+91-[protected]