[Resolved] Nokia E63 — Replacement of Nokia E63 mobile

[Resolved] Nokia E63 — Replacement of Nokia E63 mobile

M Munish Goyal from Mumbai, Maharashtra

hello sir, I am Munish Goyal im having some serious problem in my nokia mobile Model No: E63 IME No: [protected] some times my mobile does not open the MENU, when i press menu button it do nothing. bt all other functions work properly when i use them from home screen. For this prob i can go to your nokia care center at SANGRUR (Punjab) on 6 or 7 of sep. then they can update the device software to 200.21.012 version, but im still having the same problem. then again i can visit nokia care center then they advise me to remove memory card n then to use the code *#7370# to reset & use without any memory card for some days. I did the same but again i face the same problem using mobile without any memory card. Now the care center person said me that they have no solution for this problem because this is a software problem n they dont have any new version yet so to wait for new versions, but this is not the way to solve any problem. So please tell me what to do............ your customer MUNISH GOYAL PH: [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Rakesh Sharma

Hi,

I've bougth Nokia E63 mobile on my B'day 3 weeks back. However, next day onwards I'm facing the Menu problem. Whenever I click on Menu - nothing happens. The only solution was to switch off the mobile and restart again. I did this for first 1 week. Then I finally went to Nokia care Center in Abuja, Nigeria who took my mobile and asked me to come back after 10 days. When I finally took back my mobile I was informed that the team has worked on my mobile and is not working fine. However, just yesterday I got the mobile from Nokia care and now I'm again facing the same problem !!!

I had to restart my mobile twice in last 24 hours. I'm v dissapointed with this Nokia care service. What shud i do?? The mobile was so good that I invested my money to gift myself this cell. but now m really frustrated n helpless about this situation.

Why is NOKIA not able to solve this problem??

Rakesh

shivu

hi
i have bought nokia E63 mobile after one week when i am going to check my mail but that time its shows unable to connect server so pls sol me