[Resolved] Nokia - E71 — Newly purchased Nokia Set E71 | |
URGENT LETTER To, The person concerned Nokia Customer care/repair. Sir, I have to inform you that I have purchased the mobile model –E-71. on 22-11-08 in Hyderabad (India) and on 11-12-08 I observed a defect that it get heated abnormally and battery backup is only for 2 hrs. on[protected]. I went to your Nokia Care centre (Satyam Electrionics) where I was told that defect is serious and can’t be removed here at local service centre it will be sent to Chennai and will take one month. I was having no other option but to deposit the cell. I was not given any back up stand by cell from your service centre. Whole day I did wait for your centre manager Mr. Manoj Kumar but he were absent from the centre. Here, I have to say that within 15-20 days if your product is showing abnormal defect then why not the whole-set must be changed without delay, otherwise one may think that if you are purchasing Nokia, set then you must purchase another set to back-up Nokia. Please try under stand that if a common-man is investing Rs. 20, 000/- on a mobile-set it has meaning for him. He is expecting fine quality, durability, less defective and many more. An Indian has emotional and ceremonial attachment with the set. Now you will simply repair the cell. If due to the said defect it would have damaged the battery then who will be responsible for that and the reported damage can affect the other parts and after all the faith of a customer. I want compensation for my investment of Rs. 20, 000/- for one month. I want complete replacement of the cell along with the present cell other wise why I should not go to the press media and the court for legal support and justice? I am waiting for your response within 10 days. Your worthy customer Shekhar Kumar Singh. (Journalist) Hyderabad. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
5 Comments | |
Comments
BAHAHAHAHAHAHAHAHAHAHAH I dont think you will get a response.
i had purchased e71 on jan 14 2010 the mobile was hanging and restarted often wts the problem ?
..this Nokia E71i-China made is the best counter feit have seen. i bought one 2 month ago and on the first day it developed charging problems (charger connected/charger disconnected)! i returned to the seller who exchanged with another. after 2 days - the same problem! now i decided to bear with it!!! After 2 month i realized the camera mulfunctioned, the speaker produced echos such that i cd not hear the caller any more! why shd u chinese compromise on qaulity u sell a product which has a camera, touch, FM, media player, touch screen, internet enabled YET U COMPROMISE on basic functionalities of the phone!! I NEED AN ANSWER...now have changed to another one Nokia-made in India-PERFECT!, i think i have sworn never to buy anything made in China!, chinese forgive me...
NOKIA MOBILE ,E-71 — NOT WORKING WITHIN 2 DAYS OF PURCHASING
Dear sir, Im jyotsna ,doctor by profession ,bought nokia E-71 mobile from telepathy,cannaught place. It stopped working within 2days of purchasing as it was not selecting network.Due to excessive engagement i went on 4th day .Now he is telling that if i would have gone within 24 hrs he would have replaced it.Now ihave given it to nokia care gole market n.delhi.Everyday they r extending its delivery date.I m facing lot of difficulty in my work as my earlier mobile also stopworkped ing within warranty period & it is also in nokia care. Model E-71,Product code:0580126.IMEP N:[protected]51%
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