I gave my nokia E90 to MODCAD COMMUNICATIONS, A-21, Nehru Ground, NIT, Faridabad for repair on 25th March 2008. Next day evening i.e. on 26th March'08 they told me the estimate of Rs. 3000 for repairing my phone i agreed to it and told them to repair my phone. After 2 days they again called me and and said that your estimate is Rs.5000. I then refused them to repair my phone and told them to return my phone back. After 29th March 2008 i went there several times asking for my phone they gave me different reasons that your phone has not come yet, come after 5 days etc and now it is 21st April 2008 and they are still giving the same reasons. I even asked them to give me the address of the nokia center where they gave the phone but they refused to give the address sying it is against our policy. I think they are trying to act smart instead of sending non- warrenty cellphones to nokia repair center they send it to local repair center so that they can make there own profit.
I would ask to take a strong step against them and knowing the root cause of delay because without any reason they are keeping the phone for one month when coustmer is asking it back.
Tks
Harsh Chauhan
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