[Resolved] Nokia — Speaker Problem | |||
I bought a NOKIA 6303 mobile phone on the 7th of November, 2009. Initially it was working properly after sometimes it started malfunctioning, when I dialed and received any call I can’t hear the voice without loudspeaker and mobile gets hot while talking. I went to the NOKIA care center on the 5th April 2010(Noika Care near Triple line , Neelam Bata Road, Faridabad) to lodge a complaint. First, I requested them to get the mobile replaced as it was a faulty device from the company. However, they insisted to get it repaired. after repairing the mobile, problems remain the same They kept the mobile for 1 day and I got it back. I thought the problem to have been solved. But, the same problem cropped up again. Today is 13th April and the same problem started. I had to waste a substantial amount of time for this issue. Due to this, a sum of 600 Rs. has been deducted from salary in order to compensate for the time I lost. I have written this complaint with a sheer hope that you guys can help me out of this. Either I want is to get my mobile replaced or refund my money the amount of 6800 and not repaired further. Hoping for positive Response. Regards, Seema Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
I PURCHSED NOKIA E71 Model one month before, Volume of that mobile is very low & its not increasing nor decreasing at all. i given my mobile nokia care & they commit that all the no will be saved but all messages will be get deleted.
When i got my mobile phone back all the no get deleted & they say its mention on the job card. than wht they commited to the customer that the no will be saved. i am really surprised to see the false commitment from NOKIA.
Moreover my problem remain same. speaker still not working.
mY JOB CARD NO IS[protected]/090509/29 & MY HANDSET DETAIL IS [protected]
rEGARDS
dEEPAK HASIJA
[protected]
When i got my mobile phone back all the no get deleted & they say its mention on the job card. than wht they commited to the customer that the no will be saved. i am really surprised to see the false commitment from NOKIA.
Moreover my problem remain same. speaker still not working.
mY JOB CARD NO IS[protected]/090509/29 & MY HANDSET DETAIL IS [protected]
rEGARDS
dEEPAK HASIJA
[protected]
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NOkia N91 mobile phone — speaker problem.
I had purchased your mobile n91 but after 2 month i was facing a problem like speeker voice craking, hanging problem, music button not working properly, i have checked with your nokia care at welcome 2 times and at laxmi nagar 1time .but i didn't got response and now 4 months over with this problem remain.and yes this a great experience for me from your nokia org.and if you are not taking care of it now .then i will go the consumer court.because if you people are not resolve my issue then no other way I have.you can contact me at my mobile no is [protected]/[protected].