[Resolved] Nokia — phone not working properly | |||
m fed up of ma nokia n85 m not able to send msgs to any of the nos...since really long tym tried everythng......who d heLL is there 2 help..... really frustrated with the service....cn ne1 help....???? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 10 Comments | |||
Comments
Date:[protected].
The manager,
Subhiksha,
Prnav commarcial complex,
Next to shiv sena office,
M.G.Road, Mulund-(w),
Mumbai-400 080.
Phone:[protected].
I am concerned with my client miss alpa shah, residing at dombivali & working with manavjyot charitable trust in mulund-(west),
Under instruction & on her behalf I have address you as lendar (dealer),
My client has informed me that sh has purchased nokia no. 2505, mobile on date. 13-12-07. bill no.28229.
IMEI Nos. 2W603KV.
Charger No. AC100-24QV.
Bettery No. BL4B.
After one week from purchased the mobile screen has gone out of order, she handover mobile to you.
As per company rule you are support to exchange with a new piece.
That you have informed her that you will try to get it repaired & she will have bear charges of repairing this is against the company rules
So i have by call upon you to give her new mobile of same type or my client shall be constrained to initiate legal action against you.
Please reply me as soon as possible. My mobile no. [protected].
Your faithfully.
(Mahendra Miyani)
Advocate high court.
The manager,
Subhiksha,
Prnav commarcial complex,
Next to shiv sena office,
M.G.Road, Mulund-(w),
Mumbai-400 080.
Phone:[protected].
I am concerned with my client miss alpa shah, residing at dombivali & working with manavjyot charitable trust in mulund-(west),
Under instruction & on her behalf I have address you as lendar (dealer),
My client has informed me that sh has purchased nokia no. 2505, mobile on date. 13-12-07. bill no.28229.
IMEI Nos. 2W603KV.
Charger No. AC100-24QV.
Bettery No. BL4B.
After one week from purchased the mobile screen has gone out of order, she handover mobile to you.
As per company rule you are support to exchange with a new piece.
That you have informed her that you will try to get it repaired & she will have bear charges of repairing this is against the company rules
So i have by call upon you to give her new mobile of same type or my client shall be constrained to initiate legal action against you.
Please reply me as soon as possible. My mobile no. [protected].
Your faithfully.
(Mahendra Miyani)
Advocate high court.
dear sir
i had purchased the nokia mobile and my battery was bl5c
[protected]
N[protected]
which was taken back by the company itself due to some manufactuing defect and which is dangerous to use as per nokia instrustions.
i also made the complaint in nokia complaint center at nehru palace, karnal haryana, india and they assured me that they will send the new battery to my home address but till today i am awaiting for the new battery and using the dangerous mobile.
please look in to the matter and what can i do to replae my battery.
thanks
Regards
CHAMAN PANCHAL
TECHNICAL OFFICER
NATIONAL DAIRY RESEARCH INSTITUTE
KARNAL
HARYANA
+91-[protected]
i had purchased the nokia mobile and my battery was bl5c
[protected]
N[protected]
which was taken back by the company itself due to some manufactuing defect and which is dangerous to use as per nokia instrustions.
i also made the complaint in nokia complaint center at nehru palace, karnal haryana, india and they assured me that they will send the new battery to my home address but till today i am awaiting for the new battery and using the dangerous mobile.
please look in to the matter and what can i do to replae my battery.
thanks
Regards
CHAMAN PANCHAL
TECHNICAL OFFICER
NATIONAL DAIRY RESEARCH INSTITUTE
KARNAL
HARYANA
+91-[protected]
Respected sir/madam,
Myself. jubin.v.joy:mangalore, purchased nokia 5610 phone on the 2nd of january 2008, i have come across many complaints wit my 5610, the first one was the navigation key is loose and the panel chip came out!!! also there vertical is a line being shown on my cell's screen!!! also while listening to music the automatically switches off... so plz repair or change the phone early as possible. i have faced many problem within a short span of time...kindly look into this matter and reply to me at the earliest
jubin.v. joy
S.I.H.A ; pentagon complex; pumpwell circle,
kankanady, mangalore,
karnataka,
pin:575002
INDIA
Myself. jubin.v.joy:mangalore, purchased nokia 5610 phone on the 2nd of january 2008, i have come across many complaints wit my 5610, the first one was the navigation key is loose and the panel chip came out!!! also there vertical is a line being shown on my cell's screen!!! also while listening to music the automatically switches off... so plz repair or change the phone early as possible. i have faced many problem within a short span of time...kindly look into this matter and reply to me at the earliest
jubin.v. joy
S.I.H.A ; pentagon complex; pumpwell circle,
kankanady, mangalore,
karnataka,
pin:575002
INDIA
i have nokia 7500 prisum. the buying date 6/9/2007 the problem in handset is the ringer is not working .so i am repair it in NOKIA CARE at ahmednagar. it working nise but later 2 month the problem is same...the problem is not solve properly.the time taken nokia care is 1 month.so plz if you given me new handset i well be very thankful you.detail of my mobile:::imei no :[protected] battery no:[protected] my mobile no:[protected]
sir i bought a nokia n73 on 14th april 2008. it started hanging and doesnot work properly. i went to nokia care but got no response. i have 2 switch on and off daily after 2-3 hour. plzzzzzz help me sir. i m from noida.
I am a customer of nokia . I have purchased a set 7310C on 22nd december from nokia priority dealer jain times 1 S.P Mukherjee road kolkata-700025. After using the set for 1 week on 7th jan its keypad becomes hard, when i go to the jain times they send me to nokia care AM MOBILE TELECOM PVT.LTD.
They take my mobile and give me a jobsheet where the delivery date was given 23rd january, but after repeated times i have visited to nokia care but they didn't give me any positive sign from their side . On 2nd february they give me one number 30303838 . After calling on this number they told me that my set is ready for despatch . But till date i didn't get my set. From Delhi they give me a complain number 2-3T0DV5. Day by Day i am getting no support from their side They are giving me no positive answer .
Please look into this matter seriously
RAJU KUMAR SHAH
[protected]
They take my mobile and give me a jobsheet where the delivery date was given 23rd january, but after repeated times i have visited to nokia care but they didn't give me any positive sign from their side . On 2nd february they give me one number 30303838 . After calling on this number they told me that my set is ready for despatch . But till date i didn't get my set. From Delhi they give me a complain number 2-3T0DV5. Day by Day i am getting no support from their side They are giving me no positive answer .
Please look into this matter seriously
RAJU KUMAR SHAH
[protected]
I have purchase 5220. Xpress music.I am very upsate to buy this mobile.i never think to buy and problem with nokia mobile. If the music player plays continuously its hanged.Automatically the switch off and it restarts itself, After one week my profile tones cannot be personalized.I contact the retailer they said the software has corrupted.still the problem continues . I am not satisfied with the product i purchased .
This is the copy of the mail i'am trying to send NOKIA,but their site not accepting it
Hi,
I bought a new handset nokia-5233 on 22-march-2010 for amount Rs-7400/- INR
from as local nokia dealer (Gift Palace,near jai talkies,main
road,muradnagar, ghaziabad,U.P.-201206 ) with a bill # 310.There is some
problem with the handset i am facing every time since i bought this handset.
On third day from the date (25-mar-2010) i bought this handset,bluetooth
device got faulty. I was not able to search any device not even i was able
to transfer ant data thru bluetooth.On 31st march 2010, i visited a nokia
care centre ( GSM Communications-104-105 hans plaza,11 ambedker
road,ghaziabad) ref job sheet # 23743527/10031/8.i had a very huge
discussion with the manager(Amit Goyal ) regarding the issue. After
Observing the handset after 1 day they returned my handset stating that the
hanset cannot be repaired because it was physically damaged.According to
them Mother Board of my phone got bend and nokia does not provide even new
mother board not even repair it.
Next day i went to dealer regarding the same complaint,he advised me to
visit some other nokia care centre.I visited nokia care centre in Modinagar
that is actually near to me. they asked me to leave the phone for 7 days
,thats what i did as per their instruction.After 12 days i got my handset
back from them and blue tooth was working properly fine.
But, Unfortunately there was one more fault i observed after i get the
handset repaired from nokia care was problem in sensor.my phone sensor did
not work .As i am in a kind of job where in i gets only 4-5 hours to slep
,thats why i can not visit any centre easly.
I visited a new service centre in raj nager ,Ghaziabad(shreejee enterprises) on 7 th july for the same prob that my phone gets hang very frequently and sensor not working .They gave my handset back on 21/07/2010 and on 23/07/2010 i have deposited the handset back to them as it worked for just 1 day.
Understand, its been 5 months that i bought this phone and its been 5 times that my handset has been deposited for min 10-15 days nokia care centre.If iam planing to use this handset
for a year or so,Do you people wants me to get that repaired every month.I placed a complaint at customer care.the told me that my handset will get replaced,but again i got the same one which you guys are not able to repaired
I am sending you this mail for a positive result of this complaint.If i need
to visit a nokia care centre ,i can go ahed and visit consumer complaint
department//
Thanks and Regards
Mayur Arora
Contact # +91-[protected]
Hi,
I bought a new handset nokia-5233 on 22-march-2010 for amount Rs-7400/- INR
from as local nokia dealer (Gift Palace,near jai talkies,main
road,muradnagar, ghaziabad,U.P.-201206 ) with a bill # 310.There is some
problem with the handset i am facing every time since i bought this handset.
On third day from the date (25-mar-2010) i bought this handset,bluetooth
device got faulty. I was not able to search any device not even i was able
to transfer ant data thru bluetooth.On 31st march 2010, i visited a nokia
care centre ( GSM Communications-104-105 hans plaza,11 ambedker
road,ghaziabad) ref job sheet # 23743527/10031/8.i had a very huge
discussion with the manager(Amit Goyal ) regarding the issue. After
Observing the handset after 1 day they returned my handset stating that the
hanset cannot be repaired because it was physically damaged.According to
them Mother Board of my phone got bend and nokia does not provide even new
mother board not even repair it.
Next day i went to dealer regarding the same complaint,he advised me to
visit some other nokia care centre.I visited nokia care centre in Modinagar
that is actually near to me. they asked me to leave the phone for 7 days
,thats what i did as per their instruction.After 12 days i got my handset
back from them and blue tooth was working properly fine.
But, Unfortunately there was one more fault i observed after i get the
handset repaired from nokia care was problem in sensor.my phone sensor did
not work .As i am in a kind of job where in i gets only 4-5 hours to slep
,thats why i can not visit any centre easly.
I visited a new service centre in raj nager ,Ghaziabad(shreejee enterprises) on 7 th july for the same prob that my phone gets hang very frequently and sensor not working .They gave my handset back on 21/07/2010 and on 23/07/2010 i have deposited the handset back to them as it worked for just 1 day.
Understand, its been 5 months that i bought this phone and its been 5 times that my handset has been deposited for min 10-15 days nokia care centre.If iam planing to use this handset
for a year or so,Do you people wants me to get that repaired every month.I placed a complaint at customer care.the told me that my handset will get replaced,but again i got the same one which you guys are not able to repaired
I am sending you this mail for a positive result of this complaint.If i need
to visit a nokia care centre ,i can go ahed and visit consumer complaint
department//
Thanks and Regards
Mayur Arora
Contact # +91-[protected]
Hi,
My self Deepak kumar, I have purchased Nokia 5800 Xpress Music before 1 year, now having problem (Music not supported, phone gets heated, automatically switched off & Lock key not working properly) in my handset. I have visited two service centre first Kohat Enclave Nokia Service Centre & Lajpat nagar Service Centre. but problem yet to resolved.
Lajpat Nagars- JE says that your phone is in out of warranty because having phsical damage (lock key not working properly this is physical damage as per JE) and JE of Kohat Enclave Service centre not able to resolve the issue.
I have repeatedly called to customer care but solution not given by them.
Now, my handset gets out of warranty becuase it's become 1 year of purchase.
Nokia is a branded name, on which people have whole trust.
So, please make this believe continue.
Thanks.
A unfortunate Cust-mer.
My self Deepak kumar, I have purchased Nokia 5800 Xpress Music before 1 year, now having problem (Music not supported, phone gets heated, automatically switched off & Lock key not working properly) in my handset. I have visited two service centre first Kohat Enclave Nokia Service Centre & Lajpat nagar Service Centre. but problem yet to resolved.
Lajpat Nagars- JE says that your phone is in out of warranty because having phsical damage (lock key not working properly this is physical damage as per JE) and JE of Kohat Enclave Service centre not able to resolve the issue.
I have repeatedly called to customer care but solution not given by them.
Now, my handset gets out of warranty becuase it's become 1 year of purchase.
Nokia is a branded name, on which people have whole trust.
So, please make this believe continue.
Thanks.
A unfortunate Cust-mer.
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The manager,
Subhiksha,
Prnav commarcial complex,
Next to shiv sena office,
M.G.Road, Mulund-(w),
Mumbai-400 080.
Phone:[protected].
I am concerned with my client miss alpa shah, residing at dombivali & working with manavjyot charitable trust in mulund-(west),
Under instruction & on her behalf I have address you as lendar (dealer),
My client has informed me that sh has purchased nokia no. 2505, mobile on date. 13-12-07. bill no.28229.
IMEI Nos. 2W603KV.
Charger No. AC100-24QV.
Bettery No. BL4B.
After one week from purchased the mobile screen has gone out of order, she handover mobile to you.
As per company rule you are support to exchange with a new piece.
That you have informed her that you will try to get it repaired & she will have bear charges of repairing this is against the company rules
So i have by call upon you to give her new mobile of same type or my client shall be constrained to initiate legal action against you.
Please reply me as soon as possible. My mobile no. [protected].
Your faithfully.
(Mahendra Miyani)
Advocate high court.