[Resolved]  Nokia Handset 6303 Classic — Sound from alarm is very low

I purchased the most unfortunate Nokia 6303 Classic on[protected]:10 hours. I mailed them on 3-11-09 by 11:00 hrs stating that the sound produced by the alarm function is very low.

When we buy a phone all that is shown or tested is the sound from the media player which i found to be good enough. How on earth would one expect that the alarm would produce a very low sound in comparison to the media player sound? Is this not misleading public.

Whilst I mentioned in my mail that i do not mind continuing to use the set if they can rectify this 'defect' I also said that alternatively I can purchase a better Nokia phone with the price adjusted.

I managed to deposit the phone at the Nokia care center after debating with the care center people who insist that this reduced sound is a feature!!! The phone returned after a 2 week trip to Delhi with no change.

Now I would say that NOKIA fix the sound or return my money. I mailed to Rajeev Suri (CEO of NSN) and also Ashish Chowdhary(Service head) with no results.