[Resolved]  Nokia HCL Punjagutta Hyderabad Andhra Pradesh India — Rude behavior of customer care executives in nokia care center

I’m the victim of NOKIA HCL PUNJAGUTTA HYDERABAD ANDHRA PRADESH INDIA.

I have purchased two mobile phones that is made nokia 6270 {EMEI:[protected]} and {EMIE:[protected]}. It was purchased on[protected] &[protected] two mobiles now it started troubling me with a blank display my job sheet number 166205 after handing it to the nokia care punjagutta after three days I got a call that my phone was been ready to deliver after traveling a long distance when reached HCL I found that my mobile was in a same condition {blank display} when I checked it I was told that the flash board has been replaced but to my notice it was in the same condition and they claimed that they have repaired it I was sent to the same place which is a walk able distance and asked me to show there when I inquired about the feedback forms they told me that they were not available. When I asked to talked to the manager Mr.SHAKER claimed to be the manager and refused to give me the feedback forms.

Second time my job sheet number 169684 regarding the problem of speaker of my mobile phone after three days I received a call from HCL that it has been repaired and when I went to collect it to my strange oh my god my mobile was not in a condition which I have given them the panel of my mobile totally damage by the nokia care technicians which was brown in color and to my strange there were all scratches and out of shape it was totally damage and when I inquired about this they asked me to go to the person who have manufactured and when I told them to replace my panel they started arguing with me in a very rude manner and then blamed me for all the scratches and the color of my phone buttons was completely damage and they blamed me for this when I inquired about the feedback forms they again started acting as if nothing had happen and raise their hands and refused to give the feedback forms after dumping 16500 rupees and 15900 rupees I feel very guilty for purchasing the costliest mobile how ever I request the concern authority to look in the matter and to save the goodwill of the company

The Hyderabad HCL panjagutta Andhra Pradesh India contains the worst customer care executives who refuse to give the feed back forms and arguing, blaming the customers.

products of hcl are very poor in quality and the service is worst .

true they are worst kind of people to talk to .

Dear sir,


This L.SRINIVASUASULU I was purchesed a mobile 5200 18 th JAN 2008 that mobile have techinical problems due to that gone to replacemet to nokia company insted same hand set replacement shall go for othe series by paying extra amount

please conform me imedietely



thanks & regards
L.SRINIVASULU
+[protected]

Dear Sir,
I misplaced my mobile phone Hyderabad. my phone number is [protected] and Mobile IMEI No [protected]. Can I get my mobile back or not. Please help me out in tracing my mobile.

Contact no is given below :
Rahul Kumar Anne[protected]
eMail: [protected]@yahoo.co.in

Please do the needful.

Regards,
Rahul

this is shiva kumar, i am from mahabubnagar dist town, last week i went nokia service centre,
my mobile n72screen problem m he is not any responce simple go to hyderabad saying,
please take action immedetely, thanks

Nokia — rude behavior of customer care executive

I bought nokia 7210 on 14.06.2009 . After sometime the phone is dead and when i contact nearest nokia care (Chaitanya communications) they refuse to check it by saying they have server problem it happens 2 -3 times. When i complaint the customer care executive of that centre about this. He behave very rudly and say u dont bother to come to this centre. There are other centre in delhi also. So i request you to take appropiate action against such rude and indecent behaviour of customer care executive.below the centre address and mobile no.
Chaitanya communications
920-22, 1st floor, clock tower,
subzi mandi, Delhi-110007
MOBILE:[protected]