Nokia India Pvt Ltd. — Selling Substandard Products

Address:

Ernakulam, Kerala

Respected Sir,

I bought a new Nokia E5 in the first week of Dec-10, the day 1 itself it shown charging complaint and some other issues with sms application. Unfortunately i was not about to take the handset to nokia care by that time, contacted call center they asked me to take the handset to Nokia Care center. When I contacted NCC they not agreeing with my complaints as they says its software built lik that only. atlast they ve sent my handset to Delhi for replacment and kept me waiting for two weeks and replaced my handset with another Nokia E5. This time the handset which i received as replacment is also faulty, issues with Network, Mail service Notworking, Poor download speed etc.. Again i went to NCC for a solution they just telling me some non sense things like issues with server not with handset and all... same time i can access my mail in another handsets. I dont know what to do. Please help.


Regards,
Abhinand
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