[Resolved]  Nokia — AUTO SWITCH OFF

Address:

Uttar Pradesh

DEAR SIR,
I PURCHASED A NOKIA 3110 MOBILE HANDSET ON 30.06.2009, WITH IMEI NO [protected] FROM LUCKY ELECTRONICS BILL NO 33 DATED 30.06.2009. iN THE MONTH OF APRIL 2010 THE PHONE GOT AUTO SWITCH OFF, ON CONTACTING LOCAL NOKIA CARE CENTRE 'APEX TEL' 80FT ROAD NEAR BRAHMA NAGAR CROSSING KANPUR, AFTER THE REPAIRING OF THE SET , WE WERE TOLD THAT THE PROBLEM HAS BEEN CORRECTED, BUT WITH IN A MONTH THE SAME PROBLEM AGAIN HAPPENED AND THE HAND SET GOT AUTO SWITCH OFF, THE SET WAS AGAIN GIVEN AT NOKIA CARE CENTRE ON 13.05.2010 VIDE JOB SHEET NO 1368, WE WERE INFORMED THERE MIGHT BE SOME PROBLEMS IN ICs WHICH MAY BE CHANGED.
I WOULD LIKE TO INFORM YOU THAT THE SET WAS PURCHASED IN THE MONTH OF JUNE 2009 AND STARTED GIVING PROBLE IN THE LAST OF MARCH 2010, NOKIA CARE CENTRE ONLY DID THE REPAIRS AND WITH IN ONE MONTHS TIME THE HAND SET HAD THE SAME PROBLEM REPEATED, AS THE SET IS UNDER WARRANTY AND AS THE HAND SET IS REPATING THE SAME PROBLEM, IT SEEMS THE HAND SET HAS A MANUFACTURING DEFECT, HENCE THE SET SHOULD BE REPLACED WITH THE NEW ONE INSTEAD OF BEING REPAIRED.

THANKING YOU,
DEEPIKA BHATIA
mail : [protected]@yahoo.com
phone [protected]