[Resolved]  Nokia Lumia 510 — No font settings facility

Address:Chennai, Tamil Nadu

I am a sad owner of the Nokia Lumia 510. I bought this device three weeks back. I did not check the font size of the text messages, contact details etc., because as usual even the basic mobiles have font size setting from small, medium and large.

I am not sure how Nokia let these phones hit the market without checking out all the facilities on the phone like font size setting etc. Visibility of all characters on a phone is a must.

Given below the problems I am facing.:

1. Text Messages:
There is no provision were the font size could be increased in SMS text messages.
The current SMS font text size in the phone is fixed. Which means it cannot be increased or decreased whatsoever.
The font color is very mild and makes it more difficult to read with the available background options.
In the message thread you can delete the message one by one or by selecting 'delete thread' and all you messages are deleted from the particular contact in the inbox. There not provision where you can mark messages which you do not needed and then delete them all at once while keeping the messages you want.

2. Contact List:
The contact list is another drawback in this phone. Here also the font size cannot be increased or decreased.
The "Profile history" is displayed in big font size, maybe a 12 or 14. Whereas the display of contact name and phone number which is more important for a user, is so tiny and hardly visible on the display. I feel this is ridiculous since there is so much space on the display to have bigger fonts.

3. Theme:
For background color, there are only two options dark and light. Where dark is basically 'black' and light is 'white'. When you select light the background becomes white, which hurts the eyes.
Accent colour. These colors make it more difficult to read because of the contrast background color.

I always been loyal to Nokia phones and accessories until now.

I really regret having purchased this phone. Anyone with eye-sight issues should never buy this phone, and even persons without eye-sight issues, using this phone will be a strain on your eyes.

I went to the customer care near satyam, Chennai there said nothing can be done.

I would never recommend this Nokia 510 to anyone or ever bye a Nokia product again. Totally disgusted and very sad. Not happy with the handset at all.

Basically I am writing this so other people wont fall into the trap by watching hyped up adds by Nokia.

Regards,

Clifford
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Aug 13, 2020
Complaint marked as Resolved 
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nokia/phone — MESSAGE NOT DELETING

MESSAGE NOT DELETING, MEMORY CARD NOT OPENING, MESSAGE TONE IS LOW, MEMORY INFO.
JOB SHEET NUMBER:[protected]/[protected]
ESN/IMEI NUMBER : [protected]
MODEL NAME : 6085
WARRANTY REF NUMBER : APAINY[protected]
PRODUCT CODE : 0538783
SERVICES CENTER DETAILS
MATRIX
NO.36, BALAJI BUILDING 1ST AVENUE
ASHOK NAGAR, CHENNAI-83
Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
How is themes setting in lumia 510?
How is used to internal memory, my mobile only 2gb supported what problem?
Where is filemanager, gallery?
Facing the same problem as Clifford here. Text size is such a basic setting, its very sad that Nokia 510 doesn't have this option. I purchased this mobile for my father just 1 week back, and he is 60yrs +. Reading such small text is not a option for him, he has major difficulty in using the cell as all the texts are minuscule. Its a terrible product from Nokia. I never checked for font size settings while buying this phone, because I too assumed that text size are a done deal.

As I couldn't find any way to increase the text size in the phone, I decided to browse the internet for the same, and here I am. Its sad really. I don't know what to do with this phone now, its of hardly any use to my father.

Never using Nokia phones again. Don't recommend this phone to anybody, please don't use it. Waste of money.
facing th same problem as cliffored .text size is too small but nokia 510 contains no options for size change .disoppointed after purchasing suh a cell. its really a bad experience.i dont know how to deal with such a phone. decided not to buy nokia again .
Mr Cliff2204,
Here I am facing the same problem. U have posted in Feb. Are your problems attended by Nokia team. If s, let me get my mobile right.

Rating is for the mobile. My rating for Cliff is *****.

Thanks
Venugopal
Nokia 510, the most unfriendly phone I have ever used.
1. Actual usable space is just 2GB.
2. You cant read contact numbers and messages because the font size is so small. There is no provision to increase also.
3. You can not insert a contact in an SMS neither you can send a business card. So to send a contact to somebody, you need to write it on piece of paper and then type it as SMS. Funny.
4.Managing data is just horrible with Zune software.
I will sure not use Nokia phones neither shall recommend.
Regards

Chandan

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