Address: | North Delhi, Delhi |
I had purchased Nokia Lumia 610 on 09.09.12 from Croma Store at Rohini
but the phone is not working since 21.09.12 and there was no display.
I lodged complain with the store and my phone was taken for replacement/repair by customer care representative . I was told by the Croma Store representative that the phone will be repaired at the Nokia care centre only and Nokia care centre in Delhi is not accepting the phone as they donot have any spare display to replace with.
After a lot of efforts and making complain to Nokia headquarter, the handset was finally accepted at Ghaziabad Nokia around ten days back but the phone is still not repaired. I had made many calls to the Nokia care cente and each time I am told that it will take two three days more. Was this information helpful? |
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.