Nokia Lumia 620 — Nokia Lumia 620 Manufacturing Defect

mukeshkhare1985

from Gurgaon, Haryana

Address:

South Delhi, Delhi

I have purchased Nokia Lumia 620 from your showroom vide bill no. Book No. N-LN/48, S. NO. 2376 on 7th April 2013.

After 7 days the mobile was went off.

We have given the handset to the Nokia service center as mobile is under warranty. They said that will repair the same and give back after one week.

It is to bring your notice that we want money back Rs. 14,250/- or replacement of the set with additional warranty (Money paid by me Rupees 525/-)

Looking your favorable response

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Comments

Nokia India Customer Care

from Gurgaon, Haryana

Verified Support

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

mukeshkhare1985

from Gurgaon, Haryana

Hi,

I am still waiting of someone, who will contact me as per the below mail.

regards
mukesh

Hi,

We have already forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Nokia India Team

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.