[Resolved]  Nokia Mobile / 2760 — Replacement of nokia mobile

sir after so many problems i regesterd my nokia mobile complaint on your website but after one month there is no response from nokia company. i know nokia is world fame company but..............
i buy a nokia mob last year on 8/5/8 from Shivam telecom,22civil line, near prakesh hotel roorkee uttrakhand. but after one month i found that my mobile was not working properly .so take it to shopkeeper but he was not respond well.then i went to nokia care at roorkee they could not do nothing . i went here and there in this period no one respond me well . i know the warranty has gone but it is not my fault. what i do ....... please suggest me soon.i am a senior citizen of this country
thank you
abhilasha sharma
D/O sita ram sharma
465 new adarsh nagar
roorkee-247667
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Aug 14, 2020
Complaint marked as Resolved 
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FROM
MANOJ M.G
ASST MOTOR VEHICLE INSPECTOR
SUB RT OFFICE MATTENCHERRY, ERNAKULAM
C/O PRADEEPSP72GMAIL.COM
PH [protected]

SIR,

I have brought Nokia 36100 slide set of IMEI NO. [protected] of cost Rs 9200/-of invoice no. B-06434 from your shop on 02/01/2009.And it is covering warranty period of 1 year which is yet to be expire.But after some days of purchase the set went wrong .I was unable to receive correct sound frequency from the caller or whom iam calling. That means i was unable to hear other parties sound .I made it notice of your shop and it was given for service. After service i got the set after one month.But it was of no use it again went wrong arter some days.So iam requesting you kindly to take appropriate action to replace the set with other series.I have great faith and beleive on the company so only i went for the option to buy Nokia companies set.So please dont let my faith down.I shall be always thankful to you if appropriate step is taken.If the appropriate step is not taken by you then i should move for legal aid under consumer protection Act.
So iam requesting you kindly to replace the set so that my faith on you nand your company remain alive.

thanking you
yours faithfully
MANOJ M G

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