[Resolved]  Nokia / Mobile — Body Cover

Nokia — complain about mobile

Date:[protected].

The manager,
Subhiksha,
Prnav commarcial complex,
Next to shiv sena office,
M.G.Road, Mulund-(w),
Mumbai-400 080.
Phone:[protected].

I am concerned with my client miss alpa shah, residing at dombivali & working with manavjyot charitable trust in mulund-(west),
Under instruction & on her behalf I have address you as lendar (dealer),
My client has informed me that sh has purchased nokia no. 2505, mobile on date. 13-12-07. bill no.28229.
IMEI Nos. 2W603KV.
Charger No. AC100-24QV.
Bettery No. BL4B.
After one week from purchased the mobile screen has gone out of order, she handover mobile to you.
As per company rule you are support to exchange with a new piece.
That you have informed her that you will try to get it repaired & she will have bear charges of repairing this is against the company rules
So i have by call upon you to give her new mobile of same type or my client shall be constrained to initiate legal action against you.
Please reply me as soon as possible. My mobile no. [protected].

Your faithfully.

(Mahendra Miyani)
Advocate high court.

Nokia Mobile — nokia mobile

i have the outherizated repair mobile store in mumbai

sir,
i would like to inform you . i have give the mobile phone for service .but i have no received any information your side www.namscareonline.com.

Thanking you
Manish kumar tiwari
m.no - [protected]

From :
c Rajesh Mittal
Mob.[protected]
City : ABOHAR-152116
Distt. Ferozepur.

Subject : For problem in NOKIA – 1208
Respected Sir,
I bought NOKIA 1208 No. [protected] as on[protected]. After a fortnight a problem arouse in mobile phone. It started to hang. Whenever I made a call, after that call it showed the balance amount of card. After that when I tried to open the lock, the keypad did not work for 5 or 10 minutes. I got the help from Nokia Customer Care. They reloaded the software. After one month the problem started again. I went again to Nokia Customer Care and they again reloaded the software. But the problem is still in my set.
Sir, the set was not repaired properly and I am not satisfied with your services. I am a Economics lecturer by profession. I teach at least 250 students daily. Now if any body asks me about your company and services, then you can think what I will have to speak about it.
So, I request you please solve the problem not for me but for the goodwill of your company.
Thanking you,
Rajesh Mittal
E_mail :

I have given my mobile charger for replacement vide job sheet no[protected]/080902/16 0n 2nd sept 08.due delivery date was 9th sept 08.But i have not receieved the same yet.Kindly confirm the date of delivery at the earliest.

Nokia / Mobile — replacement of BL5C battery

Sir, i m on of the user of nokia cell phone, i m using nokia 6600 mobile since last 3 &1/2 years .one year back, at the time when nokia BL5C battery was blasting.nokia promisses to replace the consumers battery .but my battery is still not replaced.i have already complaint on nokia 's website .i have gone to nokia care several time.so sir can i get my battery replaced?My mobile no.is [protected].and my address is prashant kumar tiwari, behind nandu garage, beside gyandeep vidyalaya, Telipara, Bilaspur(C.G.).

Nokia — why i purchased nokia???????????

purchased a new cell phone N-76, from nokia prority Sushil Telecom, G-65, Aggarwal plaza M2K sector -3 rohini delhi-110085. on 31 Oct. 2008.
after purchase a new phone when i switch on the phone it was not working after some try it did. automatically switched off with out pressing any button.
i went to nokia priority and told that phone is not working properly he said that u should charge the battery atleast min. 4 hours then switch on the phone. i said thanks.
next day again i went to his shop and told now again same problem. he said i just upgrade the phone may be software problem. i said OK.
next day again same problem, i said to the owner then he said may be some virus in memory card. i said pls. sir i purchased a phone from u. and i m not free every day i come pls. replace my phone. then he said check it today. tomorrow i will replace it if not work properly. i said thanks.
next day again same problem as i m workin in his shop i went again. then i said u have to replac it . then he said
sorry sir within 48 from the time of purchase we can replace the phone but now u r late. go to nokia care he will sort out matter.
then i went to nokia care centre there i hve to wait atleast 3 hours. they have done same thing upgrade the software. and now still not workin.
pls replace my phone otherwise i have to take some serious action.

Thanks
Sangeeta Chawla
[protected]

hi i have buyed the nokia 3500 one week before and i have got the problem of restarting it was happened when i on the blue tooth or send files from blue tooth can u plz help me

NOKIA/MOBILE — Nokia-N6300 Purchased on 22nd June, 2007 complaint

This has reference to the abovementioned handset which was purchased from your authoried retailer "New Fair Business Center" 551 Jha/16, Ram Prasad Khera, Alambagh, LUcknow on the 22nd june, 2007 vide Invoice No. 3231 against cash payment of Rs. 9500.00 (a facsimile copy is annexed for your perusal)
2-That within a few months of purchasing the set, it's system started hanging and malfunctioning, which was consequently tendered for repair at your authorized Service Centre " B.K.&Co." Leela Mansion, GH, Lella Cinema, N.K. Road, Hazratganj, Lucknow on 3rd January, 2008 vide Service Sheet No.[protected]/080103/106, well within warranty period, but the said service centre could not repair the set and put a remark "MMC Corrupted Needed to be repaired" and returned the set without repairing.(copy a fascimile copy is annexed for your perusal)
3-Again the set was tendered at your same authorized serice centre, as herein mentioned in Para-2 of this complaint, on 30th July, 2008 vide S.No. 6217 and job no. 080719/161 but in vain and without any fruitful results. (a fascimile copy is annexed for your perusal)
4-It was again tendered at " Aryans Communication " 6B, Park Road, Lucknow, one of your authorized sercice centre, on 27th September, 2008, but the set was returned by them with remarks" Phone UPP Damage, Software not supported, handset not repairable" and an estimate of Rs. 1250.00 was endorsed on the service sheet by them on 31.10.08 (a facsimile copy is annexed for your perusal)
5-This is really very shocking that a company of your repute and standing in the Telecom. Market have not even a single authorized service agent who could have given a satisfactory service and arranged to get the set replaced which was tendered for repairing well within warranty period if at all it was not possible to repair the same.
I therefore vehementaly lodge a complaint regarding the set and request you to please look into the matter and arrange to get the set replaced, as whatsoever fault and malfunctioning occurred, it was within warranty period, within 15 days of receipt of this letter or I shal be constrained to seek legal remedies.
Details of Handset
Model:N6300: imei no. [protected]: Bat No. AW25494: Char No. 1054455: Date of Purchase: 22 June, 2007

Yours

S.Pant

Nokia — MOBILE

I have purchased a 7310c Model Mobile Handset from a Dealer in September 2009 and after seven months o[censored]se the keypad not working. The Dealer D.P.Electronics Pvt Ltd, Kolkata sent the set to Nokia Care and they returned to them saying that there is water content inside. Upon receiving back the mobile, I approached Nokia Care, AM Mobile Telcon Pvt Ltd., P-39 Princep Street, Kolkata-72 disputing that no water has gone inside the mobile. After checking, they admitted and took the mobile handset under Warranty for repair on 4th May 2009. But till date I have not received the same back duly repaired.

DEAR SIR
I AGREE THAT NOKIA IS A BIG COMPANY AND MAKING SO MANY PROFIT ON SELLING THEIR PRODUCT
BUT I DISAGREE THAT NOKIA IS SELLING GOOD PRODUCTS AND GIVING ADEQUATE SERVICES TO THEIR
CUSTOMERS.

MY 1ST JOB SHEET NUMBER[protected]/09063/13 AND MY SET RETURNED THAT SET IS REPAIRED AND OK
BUT WITHIN 2 HOURS THE PROBLEM BEGINS AND NEXT DAY SET AGAIN DEPOSITED TO YOUR SERVICE
CENTRE.

2ND JOB SHEET NUMBER[protected]/090604/49 AND I HAVE BEEN TOLD THAT SET HAS TO BE SEND TO DELHI
FOR REPAIRS AND I COLLECTED THE SET ON 24 JUN 09 AND SAME PROBLEM BEGAINS WITHIN 2 HOURS.

3RD JOB SHEET NUMBER[protected]/090624/21 AND I HAVE BEEN ONCE AGAIN TOLD THAT SET HAVE TO BE
SEND TO DELHI ONCE AGAIN LET US SEE...WHAT HAPPENS?


I WANT TO KNOW IN THIS CONTEXT THAT IF MY SET WILL ONCE AGAIN NOT RPT NOT REPAIRED CORRECTLY
THEN AGAIN I WILL BE ASKED TO DEPOSIT THE SET AGAIN THEN WHO WILL BE RESPONSIBLE ?

HOW MANY TIMES A CUSTOMER RUSSES TO YOUR CARE CENTER FOR A SINGLE PROBLEM ?

DO YOU PAY ANY COMPANSATION AGAINST HRASHMENT TO YOUR CUSTOMER?

PLEASE DO SOMETHING

nokia xpressmusic 5800,serial no.354182026176717 — date of registratio to nokia.com

sir
after buying new nokia xpress music 5800, serial no.[protected], when i tried to register my set to web site www.nokia.com/mynokia, it shows the no. has alredy been registered.So i want to know the exact date of registration. Thank u..Waiting for reply..

i got new nokia xpressmusic 5800 from near by shop. when i tried to register to www.nokia.com/mynokia, it shows the existing serial no.[protected] has alredy been registered.so i want to know what date it was registered.kindly make me know the date of registration. thank u...

Nokia Mobile — New Nokia Mobile

Dear Sir / Madam,

I have purchase nokia 6600Slide on 25th Sept.09 from Authorised dealer of Nokia - Alfa ( Mumbai) & i am facing problem of incoming voice & till date Nokia service centre (Vashi Mumbai) has repaired three times & after 1 or 2 days its again giving same problem & Nokia service centre is helpless in my case. I m not able to use my phone properly for few days.

Also Nokia Service Centre keep my phone for 10 to 15days &

Last time Nokia Service Job Sheet Number : [protected]/091020/125

Nokia Customer care always replying through email that they are regret about my matter.

Please suggest me what i will do to resolve my issue.

Regards


Rajesh Gupta
K 302, Rail Vihar CHS,
Sector: 4, Kharghar,
Navi Mumbai - 410210
Tel: [protected] / 27747555

Date:[protected].

The manager,
Subhiksha,
Prnav commarcial complex,
Next to shiv sena office,
M.G.Road, Mulund-(w),
Mumbai-400 080.
Phone:[protected].

.
IMEI Nos. [protected]
Sir I have deposited my Nokia N-70 @ your service centre at Howrah Vision Care which was out of warranty they took the set and said that it will charge Rs.400 I said ok repair it now they have heated the IC's and they are saying that I will give you New board but you have to pay to me Rs.5000. then sir say it is my fault I was ready to pay Rs.400 now you engineer had made the mistake then why should I pay for it Sir.So it is a request to You that please look at this matter as earliest as you can because I belongs to a Poor family and is impossible to buy the mobile several times.
Please reply me as soon as possible. My mobile no. [protected].

Your faithfully.

(Dipak Yadav)

Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.