Nokia Mobile C5 - 03 — For 25 days Service Centre is not accepting to service mobilelveli

Address:Tirunelveli, Tamil Nadu

I have bought new C5-03 Mobile from Nokia authorised shop. with in one week the touch screen was not working. when i took that to service center in Tirunelveli, they said this system is not original and I have to bring one software it will take 10 days so that you call me after 10 days after calling me. After 10 days when I called them, they are saying you call after 15 days it will take another 15 days.

After spending almost Rs.9,000 and with warranty from Nokia, I did not expect this kind of service from Authorised Service centre.

Can they improve the customer service!
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Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have someone from the team connect with you. Please mention your name on subject and add your contact in the mail. Do include the complaint link in order to speed up the process.


Regards,
Team Nokia India

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