Dera Sir,
I bought the 6080 nOkia model on 31/03/07 from m/S Yash Music centre, Jamesons House, Anand . The model developed problems in February 2008, frequently hanging.I gave the set to the Nokia centre Anand, on 19/03/08 and the same day it was returned, informing the problem is fixed. Howvever the problem recurred the same night a I had to go on offical tour the next day, set was kept aside safeli in the cupboard. After Holy, I approached the service centre to day and within minutes I was told that the set has water damage problem and cannot be repaired ! I wondered where from water came, while I never used it at all . Howvever I could not convince the care centre people who just kept quiet. I could not discuss with the guy who actually repairs, since he remains behind the curtain all the time ( Nokia care centre policy ? ). it was puzzle that the same centre did not find any major problem three days before and suddenly found it was water damaged after three days! On the top of it they wanted me to sign that I am satisfied with their job work! one of the non technical person told me that it may be due to sweat !
if this is the fate of a senoir citizen who has spent his life time in research and creating awareness in the society about energy conservation and environmenmt protection, what would be the fate o[censored]neducated rural folks at these centres ?
Through this column i requets the forum to help me get justice .
With regards,
Dr S Mohana, No10, Ajanta Park, Nr Mangalpura, Anana- 388 001 Was this information helpful? |
I bought a Nokia model 6080 from M/S Yash Music centre, Jemsons house, Anand on 31/03/07. The model developed hanging problem in Feb'o8 and was submittrd for repair at the Nokia care centre, Anand on 19/03/08 who returned the same day telling the problem is fixed and therer is no major proble. Howvever the problem persisted the same night and I kept the mobile aside aaaaaaas I had to go on official tour. Afetr Holi, I gav ethe set for rechecking on 24/03/08 and within minutes was told that ot has suffered water damga e and cannotbe repaired or replaced! The same guys did not find any major fault three days earlier and found water damage! I couldm not convince the guys and the main technical man remained invisible for any discussion! They even suggested that sweat may be reason for the damage !
Can the form help me in this regard ?
sincerely Dr S Mohana, 10, Ajanta Park, Near Mangalpura, Anand- 388 001