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Nokia Mobile — HANG PROBLEM

DEAR SIR/MAM
THE PRODUCT E71 COMES WITH 1 YR.GURANTEE OF MANUFACTURING DEFECTS.AND HANGING PROBLEM IS one of the manufacturing defects.SIR I WANT TO DIVERT UR ATTENTION TOWARDS THAT I HAD NOT USE EITHER INTERNET OR ANY OTHER BROADCOM OR WLAN SERVICES.I PURCHASED IT APPROXIMATELY A MONTH AGO.ON 24 APRIL 2010. MY HUMBLE REQUEST TO YOU IS TO SEE INTO THE MATTER PERSONALLY AND TAKE APPROPRIATE ACTION .UR EARLIER ACTION IN THIS REGARDS IS HIGHLY SOLICITED.
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Comments

I do not remember Rin code on the phone and it freezes.
How can I block it from?
NOKIA 6500s-1

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