Nokia / Mobile Phones — WORST AFTER SALES SERVICE | |||
Dear sir I gave my Nokia 6610 for repair in Nokia service center ( Music planet , SCF 71-72 Basement sector 15 , Sector 15 , Market , Faridabed , Haryana ) ON 02.07.10 Since then my worst dream started , They are neither repairing my phone nor giving it back to me . I have gone to this center thrice , waited hours in long line but their response was worst possible . I contacted a senior person ( Mr sharma , [protected] )but of no use . Like others he too is not picking my phone . My job sheet no is[protected]/100702/67 . I have registered a complaint in Nokia care center , complaint no is : 1-[protected] . Please do the needful Regards Rajneesh sharma [protected] Was this information helpful? | |||
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Nokia — WORST AFTER SALES SERVICES
i purchase nokia 6208 with bill on 30th sept,2009..it was working fine since then but started creating problem from 2nd May 2010..i submitted my handset atNOKIA CARE
bunglow no 02,main patel road
west patel nagar.n.delhi-110008
they returnd it back after a week and charged me Rs.800, but the problem was not rectified which i came to know when i restartd using d set.i deposited it again on 10th May,2010 for which they dint provide me any job order..they wrote the model no of the handset(6208) and its IEMI no.([protected]) on their visiting card..and today 24th May wen i re-approached the place,i was ill-treated by their staff and was rudely handed over the set sayin that nothing could be done with it and i could take those Rs.800 back which i gave for its repairing ..I AM SOO AMAZED THAT A COMPANY LIKE NOKIA, IS NOT ONLY MAKING A FOOL OUT OF THE CUSTOMERS, BUT ALSO TREATING THEIR CUSTOMERS THE WAY ROADSIDE HAWKERS TREAT PEOPLE.. i look forward for some help,because not only i ve been robbed by the so called "BEST MOBILE PHONE MAKERS" but also have been ill treated
Regards,
Vaibhav Gupta
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Nokia — worst after sale service
I have purchased nokia 7210 in october 2008. Its speaker and battery were not working properly. it is under the warranty periodi show it to nokia customer care centre but they refuse to repair it and told me that it is tampered.
I told them it is under warranty period, so why should i get it repaired outside.
they told me that they will replace battery and gave me 16th april 2009 as delivery date .
I call them on 5th may 2009 and they told me that replaced battery has still not come even after 21 days of delivery date.
I am still waiting for my battery and most shocking thing is that they are not ready to repair my phone
Nokia after sale service is worst and customers care centres are of no use