Nokia Mobile — REPLACEMENT OF MOBILE | |||
I was purchase a new mobile X2-02 of nokia company.. from march 13 it was not working properly, i submitted my cell to nokia care for repair, after repair problem was still exist then again i was given my cell for repairing, that time they take more then 20 days for repair, for that duration i purchased a new cell of rs. 1600/- for my working. After 20 days when i got the cell problem was still as it is, then i called to nokia company & lodge the complaint, my complaint no. is 1-[protected], they people take my 9-10 days to reply me properly, i called almost daily to customer care but always they refused to solve my problem. today i got a letter from nokia care for collect the sale with in 7 days, they will not responsible after 7 days. I do not wants that cell again, which i was given 4 times for repairing to care centre. Was this information helpful? | |||
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+91 12 4483 3000
+91 22 6776 9000
+91 33 4006 2264
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
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Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.