[Resolved]  Nokia Mobiles — appointing unskilled/semi-skilled Service Engineer

Address:

Warangal, Andhra Pradesh

On[protected] purchased x2-02 nokia withe bill no. 1801, switching off automatically whenever the camera is switched on from the month of April 2013, i.e. still under warranty, approached thee authorized service centre "Sri Sri Marketers, Hanamkonda - Authorized Service Centre of Nokia mobiles who took Rs.550/- and repaired, but with out bill, thee next day, i.e.[protected] it started giving thee same problem again, i have approached thee technical manager of thee care centre and
explained thee whole problem who got it rectified vide bill 6829, return thee mobile on 28the, but again on 29the thee same problem recurred and thee care centre couldn't rectify thee problem, thee
manual job sheet no. is 47343 dated[protected]. Earlier thee personnel of thee care centre prepared any job sheet, but upon insisting he has prepared thee online job sheet no.[protected]/130514/6 on[protected] and mentioned thee problem as "Liquid Damage" by showing job warranty as "no", theis has been done intentionally, so that the company will not replace the handset, he did it intentionally since i have questioned him for taking money to repair the handset when still it is under warranty. I have already brought this to the notice of the Nokia Customer Care centre and the complaint no. is1-[protected], but without any proper response. Proper directions may be given either to the company or the shop owner to replace the entire handset and do justice to me.