Nokia Model No. 3110c — Bluetooth doesn't work

Sir,

I have purchase Nokia model no. 3110c on[protected], but after 20 days its bluetooth is not working. And I have change my city also. Because of which i can't go to that store also.
The problem is that when i receive a file via bluetooth is shows operation fail and i could not receive the file. But their is no problem in sending a file or receiving a file by data cable. Hope you can suggest a way to solve a problem. And for this i will be thankful to you.