[Resolved]  Nokia N 70 Music — Fraud done by Nokia Service Centre, Preet Vihar

Its a matter of sheer shame for Nokia that the service centers you have set-up in the town for solving the customer's problems are actually robbing your loyal customers. Thanks a lot to you all at Nokia for a wonderful gift to your customers. All that i am going to share with you people is an eye-opener for you and am hoping that you will certainly take some corrective action in matter. I had purchased the Nokia-N70 Music. This handset had some problem in booting so i took it up to Nokia service centre in East Delhi, Preet Vihar, on 14/01/08 wherein i was asked to deposit my handset with the Nokia care center. I was supposed to get this handset back on 19/01/08 but i didnot get anu communication from the said service centre so i called them up on the other day. I was told that my hanset has got some major problem because of which it can not be repaired so the Nokia is replacing the said faulty handset. Now when i reached the Nokia service centre to pick up the handset i got a shock of my life, the people placed at the service centre gave me somebody elses handset stating that this is a new handset which has come from Banglore as a replacement of my handset. But when i checked the handset, to my utmost surprise this was an old handset of some other customer as ther are lot of picture saved in a Gallery and lot of numbers are saved in the Phone Book too. When i asked the gentle men available at the service center that why on the earth is he misguiding me by saying that the handset is new and has come from Banglore as a replcement from the Nokia, he didnot had any answers rather he started shouting back on me and asked me to take a walk either without the handset or acxcept the one which he ios offering me. So, i have received this handset and am asking you people to pls intervene into the matter and get it sorted out asap. I can be reached at [protected].