Nokia N603 — harrassment

Address:

East Godavari, Andhra Pradesh

Dear Sir, imei no [protected]
i gave my nokia n603 for repair as it was hanging up, at nokia care kakinada, AP. they upgraded software and it got started. when i came home found that it was hanging up and also had network problem created from nokia care side.i again gave it to repair and it was sent to delhi.when again i went after 15 days to take it, i found that still it was hanging up and also had network problem.again they asked me to come after 10 days as it has to be sent to delhi for repair. it has been over one month and i am still waiting for the phone. i request nokia to look into the matter and kindly give me a replacement phone.
i have complain the manager of nokia care also i mailed nokia website but no response from them.
i am harrassed by their poor service as when i gave cell for repair(itwas not starting) they upgraded software but the problem persists.i had to go there 6 times, my time & money is wasted &also my cell is not in goo orking condition.please help me for that.