Nokia N70 - 1 Set Colour Black — Replacement of Nokia N70-1 set Colour Black Batch no. 356294/01/247638/7

To
The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia N70-1 set Colour Black Batch no. 356294/01/247638/7

We are shocked to bring to your knowledge that we have purchased the above-noted set which is infested with certain technical problems. I had problem with joy stick and left hand top button and right hand top button’s have given for the rectification of the problem, but there are taken 10 days to rectified the problem. But again with in ten minutes I had faced the same problem.
That problem was not solved and I send for the same problem found another problem with hand set also hang automatically.Since we have purchased the phone at a very dear price. I have given for the rectification of the problem,but there are taken 10 days to rectified the problem.after 10days they rectified problem.
Now I have different Problem while attending the call or making the call all the files got opened and the call gets disconnected with my mobile .i have given for the rectification of the problem they told 15days for rectification the problem .They serviced the mobile and again with in sec Iam facing the same Problem and I am not satisfied with the mobile & I requested for replacement they have agreed and now they are not making me the replacement but to handing over the same instrument.

If no Serious Action is taken from any one I want my complete Money back, and i would prefer taking other mobile.

I guess Since Nokia has a name it doesnt bothers what are customers problem.