[Resolved]  Nokia N70 — No proper response from NOKIA

Can any one help me to get back my Phone?????
Please find the details from Nokia regarding the service of my mobile
TO : Nokia
Why no one replying....
Is Nokia works so......
Complain # 2/2L7KZB dt:[protected]Pm
Your customer team hasn’t replied me...
MY INVESTMENT ON THE PHONE WAS 14300 RS
Which is of waste of money and time spend to buy your company product
There is no proper response and proper service
I think even filling this is waste of my time
Since no one reply or calls

pls find other details below,

Dear Sir,

Thank you for e-mailing Nokia Care.
This e-mail is in reference to your concern regarding Nokia N70 Music Edition (ME) phone. We sincerely regret the inconvenience caused due to the service provision of your phone. As you have mentioned that the Nokia Care Centre has informed that the handset has been serviced, we request you to contact the Nokia Care Centre in order to substantiate the delivery of the handset. Further, we suggest you to contact the technicians at the Nokia Care Centre for information regarding the service provision that was undertaken on the phone. Please be assured of our best attention in resolving the concern in your phone.

We appreciate your patience and further solicit your cooperation.


For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Please help us improve our services by clicking on the following link:
www.nokia.co.in/caresurveys

Kind regards,

Revathi Durai
Nokia Care

-------Original Message--------

From:
To:
CC:
Sent: Tuesday, November 06, 2007 1:25:01 PM
Subject: Re: Fw:Service Related Concern



[THREAD ID :2-2L8UH3]

FOR YOUR INFOMATION,

My mobile was not getting charged, thus i visited
your service centre.....
Your technician said that they need to send
this handset to Chennai; this
process will take 10 to 15days. After
3weeks you replied my mail that the
handset is ready.....

Can you tell
what service have they done to my handset.... Is this way NOKAI
service
center works???????

Need a prompt replay for the
same............
SUPPORT SERVICES

REQUIRED URGENT ATTENTATION

Regards,

Satish.D


Mahendra,

Did you people checked
the mobile before handing over to me or what????.
i have wasted 25
days without mobile?
i have to use my frnds mobile for these
days.
i am very unhappy with nokia and their service centre?

i
want a prompt reply for the mail,and i want the replcement for it
as
soon as possible.

Regards,

Satish.D

Quoting
[protected]@nokiacareindia.com:

> hi
ur handset is
ready, kindly collect the same

Regards.

mahendra


---- Original
Message -----

From: satish D

To:
[protected]@nokiacareindia.com

Sent: Friday, November 02,
2007 3:26 PM

Subject: Fw:Service Related Concern



No one is
picking the calls its more then 20days past

i couldn't getany input
from Samvradhi
Technologies
REPLYME

Regards,
Satish.D
[protected]
satish.[protected]@sify.com:

>Jobsheet No:
[protected]/071011/109
Date given for service:11/10/2007
Time :
11:50
IMEI number: [protected]
Model:N70
Product code:0534652
Warranty Ref No: APAINY[protected]
Target Delivery date :11/10/2007


Fault reported :
1.Power: Switchesoff,Charging/battery :Backup battery empty.
2. The phone some time constantly restarts.
3.Crashes / Hangs.
4.Some time the
screenflickers "EXACTLY" like a TV without any signal...
Your
customer caredivision hasn't reverted with any updates, it is 14
days
past..... Dolet me know the status of my phone.



Req you to revert
ASAP

Thanks &Regards,
Satish
Mb : 91-[protected]