[Resolved]  Nokia N72 Battery — BATTERY BL5C REPLACEMENT OVER DELAYED

I WAS FACING BACK UP PROBLEM OF BATTERY FOR MY NOKIA N72, I WENT TO NOKIA CARE AT 90 BHAGAT SINGH MARKET NEAR GOLE MARKET, NEW DELHI. THEY ADVISED ME IT IS BL5C BATTERY AND IT WILL BE REPLAED. SO THEY RECEIVED THE BATTERY ON 09/07/2008 AND GAVE ME MANUAL JOB SHEET WITHOUT ANY NUMBER ON IT SINCE I WAS NOT AWARE OF THE FACT THAT IT IS NECESSARY FOR FUTURE FOLLOW UPS I RECEIVED THE JOB SHEET AND LEFT THEIR OFFICE. THEY HAD GIVEN ME DATE OF 29/07/08 TO COLLECT THE BATTERY BUT SINCE THEN THEY HAVE BEEN GIVING ME NEXT DATE PROMISING IT WILL BE DELIVERED TO ME NEXT TIME. THEN I CALLED NOKIA HELP LINE AT [protected] THEY WANTED THE JOB SHEET NUMBER WHICH I DOENT HAD SO THEY ASKED ME TO GO TO THE NOKIA CARE AND GET THEM IN TOUCH WITH NOKIA PEOPE WHICH I DID . BUT EVEN THEN I AM NOT GIVEN THE BATTERY BUT THE NEXT DATE OF 30/08/08. THEIR ATTITUDE IS SO CASUAL AND UNPROFESSIONAL AND THEY DONT ADHERE TO THEIR COMMITMENT WHICH MAKES ME FEEL WHY HAD I PURCHASED THE PHONE WHICH WAS STILL UNDER WARRANTY. I AM STILL NOT SURE WHETHER THEY WILL GIVE ME BATTERY ON 30/08/08 OR NOT. I WANTED TO CONTACT SOME SENIOR PERSONS IN NOKIA WHO COULD HELP ME BUT COULDNT FIND ANY EMAIL ID. I DONT KNOW WHERE TO COMPLAINT THIS KIND OF HARASSMENT. IF ANYONE KNOW A WAY OUT PLEASE ADVISE ME.