Nokia N72 — phone not recieved back after repair

Dear sir/mam

I would like to draw your kind attention towards my problem which i am facing from the last 9-10 months.
On 21-aug-2007 i handed over my phone to the nokia care center (Star mobitel pvt ltd. G-26 lower ground floor, south extension part 1 N.D 110049) because my phone was not gettin on but uptill now i have not recieved any status from there side. It is very pathetic that the customer has to visit the customer care center to get the status but even then on all my 5 visits all time the answer was same that IT WILL TAKE SOME MORE TIME and now from the last 5 months i am not able to get the status because the person who picks up the phone no given on the job sheet says that the customer care center is closed and now even i dont know that who is the concern person to contact for this problem.

Looking forward for a quick reply from your side.

PLEASE PLEASE PLEASE PLEASE...PROVIDE ME THE SOLUTION OR ELSE GIVE ME THE NO OF THE CONCERN PERSON OR DIRECTLY SAY THAT THE CUSTOMER SHOULD FORGET THE PHONE

PLZ REVERT ON URGENT BASIS

REPLY AWAITED...


Regards
Sumit masta

VERY VERY UNSATISFIED WITH THE RESPONSE
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Nokia N72 — Not repair of phone

Sir,
I have purchased N72 set, IMEL no [protected] from Neel kanth mobile shop Gorakhpur on 09.11.07. My phone become Un serviceable and I have given my mobile set to Nokia Auth centre at Jamnager ASC No 397_434038 and Job sheet No[protected]/080826/14 on 26 Aug 2008. My phone not yet repaired after 45 days.
sir,
i would like to bring to your notice that my nokia N72(serial no.[protected]) phone has been up to some software default within 20 days of purchase.
it has been over 1 month since i gave it for repair at nokia care, bt failed to see a positive response. so, please see to the problem as soon as possible.

thank you.
14th december.

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