[Resolved]  Nokia N78 IMEI No:[protected] — Key pad problem

Sir,
I bought Nokia N78 on 6th feb 2009 From M/s Naman Mobiles SD road Secunderabad
IMEI No:[protected]
From day onwards I am facing KEY PAD porblem and i recognized on 18th feb 2009 and i logged complaint In nokia care center M/s SS electronics Secunderabad Job sheet No:[protected]/09/0218/15 and i got repeated problem from april i am busy with my work i submitted my handset to care center on 1st july 2009 job sheet no:[protected]/090701/45 and after 15days i got handset with same problem i given back the hand set on 14th july 2009 job sheet 21688 Manual after one month i recieved with same problem and technician saying that in this model is coming with this problem so you can use this i any problem comes you come to the center i am not satisfied with this anwer
Despite of so many complaints given to nokia customer care, complaint no are 1-[protected] they have not solved my problem nor given any solution for this, then i logged complaint in national consumer help line complaint no 193915 and i wrote a letter to Head office of NOKIA INDIA PVT LTD HARAYANA addressing to care manger on 24th August still my problem is not solved, its seams that manfacturing defect so please replace my handset with other equaling model otherwise please give back my money, i borrowed my friend handset for day to day calls i waited for some many days to solve simple problem

Please help me in this matter

Thanks,

From
B,SRINIVAS