Nokia N79 — Applications are missing

I purchased nikia n79 on 13.09.2009 after 8 says its not working properly so i sent it to nokia care on 24.09.2009 they told me that cell should sent to the company for software. After 16 says on 09.10.2009 i received my cell by them and i found preloaded application are missing from phone so I asked them about they told you have to purchase these application.

Why should I purchase if they are free from Nokia they must provide us these application. Because this is not my fault.
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Nokia-N79 — missing of original softwares

I purchased Nokia N79 from a Nokia Case Centre on date 20-12-08 and at that time all original softwares like, Indisms, Oxford Dictionary, Theme Diy, FC Caller etc. were working but thereafter due to technical reason service centre of Nokia Care formatted the memorary Card and after formatting the original settings/softwares deleted.

Now I want to get all original software which were installed at the time of purchase. Please guide me for the procedure and oblige.

Thanking You,

Yours faithfully,
M.A.GHEDIA

copy of letter sent to nokia care 0n 14/11/09
NOT SATISFIED WITH YOUR ANSWER IAM AGAIN REAPEATING


RECIEVED THE ILL BORN SET ON 9.30 PM ON 11/11/09.NEXT MORNING WHEN I STARED YO USE I GET SHOCKED, BECAUSE THE FOLLOWING INBUILT FEATURE
WITH THE SET WHEN THE SET WAS PURCHASED WERE MISSING.

1. WAVESECURE :THE ULTIMATE WIRELESS SECURITY FOR YOUR NOKIA N79


MISSING


2.OXFORD DICTIONARY :HANDY REFERENCE ANYTIME ANYWHERE


NOT WORKING.

3.THEME DIY - DO IT YOUR SELF: CONVERT ANY PHOTOGRAPH INTO A THEME.



MISSING.



4. SMS TIMER: SCHEDULE YOUR SMS


MISSING.


BUT

1. INDISMS WORKING

2.MOBIOLA SCREEN CAPTUURE WORKING

3.NOKIA MAPS WORKING
4.N-GAGE WORKING

HOW IS IT POSSIBLE THAT SOME INBUILT FEATURES ARE WORKING
AND SOME NOT, FURTHER INCASE OF N79 SET BACKUP CREATED AT ATIME,
MY ALL MESSAGES AND CONTACTS ARE SAFE.


ITS ALL THE PROBLEM OF POOR QUALITY AND ILLBORN SET, MARKETED BY NOKIA INDIA WITHOUT ANY RD STUDIES, AND ALL MY PLAN FOR 300DAYS MY ALL DREAMS AND EXPECTIONS FROM NOKIA WASHED AWAY WIHIN A MONTH, THE SET HAS ALREADY TRAVEL TO YOUR HOSPITAL ICU TWICE IN 4O DAYS.


THE SET IS ALSO STILL GET HANGING PROBLEM NOW AND THEN.

THE INBUILT MUSIC PLAYER PROVIDED WITH THE SET FAIL TO PLAY SONGS,
OTHER THAN FILE MANAGER.

THINK SERIOUSLY, THIS IS NOT A SMALL PROBLEM, ITS A BLACK SPOT FOR NOKIAS FAME ALL OVER THE WORLD.

I NOW FIND MYSELF IS BEING CHEATED BY NOKIA, I WILL NEVER USE SUCH SUBSTANDARD SET ANYMORE WHOSE VALUE IS RS 14900?
( USD 300 $ APP) AND FUNCTION LIKE RS 7000 SET ( BECAUSE THE KEY FUNCTIONS ARE NOT THERE ).

I REQUEST YOU TO KINDLY EITHER REPLACE ME THE SET OR
REFUND MY ALL MONEY PAID WITH DUE INTEREST. BECAUSE I WANT NO MORE MY BUSSINESS LOSES, NO MORE MENTAL SUFFERNESS, NO MORE WASTAGE OF TIME.
PLEASE TREAT THIS MAIL AS IMPORTANT AND ALSO FORWARD TO YOUR HIGH OFFICIALS.


THANKS

MANMOHAN SARDA
CENTRAL ROAD
PO & DIST -HAILAKANDI
ASSAM-788151
INDIA
CELL-[protected]
i also purchased the set and there were not even a single preloaded application availaible i wish i got my set replaced twice and even then all three set are having some problem i even wish that nokia india should be locked up

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