[Resolved] Nokia N79 Mobile — Replacement of Mobile | |
I bought my Nokia N79 handset on 28/07/2009 from Bhateja Telecom, Amritsar with bill no 11982 bearing IMEI no [protected]. in month of 14 January 2010 my handset had a problem. Its screen starts flickering and after some hours its completely shut off. On 16th January '10 I submitted my handset in service center at NRI Communication, Lajpat Nagar, New Delhi. Nokia care update the software and they also told to open the handset to repair electronically. i leave with working mobile set from their service center. But within 2-3 hours same problem occurs again and handset stop working. I discussed the same issue at Amritsar Service Center and they replaid same as delhi sevice center. I does not want to open the handset for repair. I want to replace that mobile. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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The N79 is a very buggy phone from the firmware to the hardware. I myself being an N79 customer can tell this. Listen my phone developed a blank screen problem. I took it to Nokia Care, they told me my warranty is void as there is liquid in my device. I was shocked as there has been no water spill to my phone. I took my phone back.
I sent a notice to Nokia head office about my issue requesting for replacement or i will sue them and will approach media. And after 4 days they replied and told they will replace my phone. The next day i was given a brand new sealed N79 from Nokia care. You can do the same.