[Resolved] Nokia N85 — phone restarts/reboots while charging and using applications

[Resolved] Nokia N85 — phone restarts/reboots while charging and using applications

S sudhir nair from Chennai, Tamil Nadu

Dear sir, I bought this handset (n85) (esn:[protected]), on 30/12/2008. since then this phone has been continously giving problems. It restarts during charging and while using any application. I visited nokia care on 3/01/09 for repairs and they assured it would be sorted out (job sheet no.MUM0628472). They replaced the mother board as according to them it was beyond repair( New ESN no.[protected] ) and returned it to me on 19/01/09. I checked it for 1day and these issues still persisted. I again visited on 20/01/09 for assistance they just upgraded the firmware and said the problem has been sorted out. I found it was unresolved. Now i have again registered a new complaint on 21/01/09 (jobsheet no.MUM0642883). Today i also went thru some blogs and found this is a worldwide issue with this model and nokia has not yet rectified it. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

ali mohammad

from Bengaluru, Karnataka

I also have this kind of problems.nokia care people upgraded the firmware and they said it will be right
but its still there.any solution please

Jorgen

Just to confirm it's a world wide issue, I can confirm that this is happening to me too, on firmware: 11.047.53.1 which is the latest one that I can see reports on. My N85 is non-branded / unlocked i.e. bought outright with no contract.

It is extremely annoying that I cannot leave it charging overnight, and that it'll restart continuously whilst listening to music at work.

As I live in Australia and bought it from Singapore due to a dodgy Aussie storefront pretending to be in Australia, I have no warranty rights here - so my only hope is another firmware update.

Rocco siffredy

The same problem with mine

vinodhkumar.k

from Bengaluru, Karnataka

i have a N85 nokia cell phone. the features of the cell phone are extremely intelligent and good. but the phone has one problem, that the phone restarts automatically at many times in a day, having paid so much money for the mobile phone and facing this problem with the phone annoys the user and only dissatisfaction in buying the cell phone.if any nokia employee reads this comment, take an action to reslove this problem. thanks.