Nokia N97 Mini Pro — Replacement of Mobile

Address:

Thane, Maharashtra

Sir,

We purchased the Nokia N97 Mini Pro from Mobile Store, Viman Nagar, Pune. But in a weeks time the mobile hadset started giving problems like hanging and battery back up problems. When we went to Omkar Telecom who are authorised Nokia care centre, told it had some software problem and asked us to submit the mobile and they will send it to the head office. They took exactly 13 working days and returned the mobile with lot of straches on it. When asked what was the problem they said it cannot be revealed. Not the mobile still continues to have the same problem but they refuse to accept it and asked to resurender the mobile. No one is ready to help us. Kindly help.

MY Name: Shubhagani G
Contact Number: [protected]