Nokia — Never Buy Nokia

Address:Amritsar, Punjab

I had bought a brand new Nokia C5 handset. IMEI: 359345/03/9983202/4
I downloaded a "voice package" from Nokia website. After installing the software the phone didnt START.

I took the phone the Nokia service centre. They flashed the phone. It still didnt work. And they said that the phone cant be repaired now.
This means that Nokia website provided corrupt software on their website. And they are not resolving the issue. I cant trusted this brand anymore.

I concluded: NEVER BUY NOKIA.
Harshit.
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I agree totally with you. Nokia will NEVER replace your handset (not even parts unless you are ready to pay) even if it has a genuine manufaturing defect. If you call Nokia Care (yes, the word "Care" in the name sounds ridiculous), they will sweet talk to you, but if you really insist, they will tell that they have a "No replacement / No Refund" policy. If at all they agree to replace parts, they will fleece you citing stupid things like "Screen not covered under warranty", "Sweat / Dirt has gone inside", "Keypad warranty is not supported" etc. Bottom line is: NEVER BUY A NOKIA DEVICE!

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