Nokia — No any after sales services in case of repair | |||
I bought Nokia C06 Mobile handset on 20th April 2012. This handset got some belt problem on mid March 2013. I went to Nokia Customer Care centre but unfortunately I did not get proper solution with the reason that the company has stopped production of this handset and hence it can not be repaired. I wrote a mail to Nokia care helpline and I did not get any solution to my problem - am just getting apology mails and somehow I feel that they are trying to pass the warranty period of my handset. (its end on 20th April, 2013 - which I clearly informed them). The cost of my mobile is INR 12,000.00 , am not belong to the family where I can afford loss of such huge amount. I expect total return of what money I am spending. Requesting you to do the needful. Tarjan Shah [protected]@yahoo.co.in [protected] Was this information helpful? | |||
 5 Comments | |||
Comments
Nokia — no repair
i purchased a set of nokia 6265 with tata indicom connection which is the worst handet in the world because i purchased it one year back for rs 17000 but most of the time it stays in the service centre after warrenty it is unrepairable.still it is in service centre rom past 6 monthsNokia — Repair and Services
I have a very big question mark on the repair services offered by you. I submiited my handset Nokia 5800 Express Music on 11 dec for poor camera quality. It comes back within 5-6 days without any repair.Submitted again and comes back on 24th Dec and company says no problem found with phone. submiited again and received on 4th Jan. this time company said phone is repaired. however, it was not repaired. so, again submitted and still awaiting a replacement.Two questions I have:
1)Two times company did not found any problem with phone but 3rd time they did...isn't it a joke???
2)everytime customer has to give a call. i have shelled out 200 bucks and more for calling custome care [protected]..once call got disconnected while talking to this number and the executive at your end Gurmmeet she wrote that user disconnected the call. WOW....
Please provide me new handset asap. It is been one month I have been without phone else I will have to take legal steps against the company which I don't want to as we have a long association with the company almost since past 9 years.
Hi,
This is Harpreet Soni..and i want complaint about my Sony Erricson Phone ...actually i love sony erricson but now in august i bought a phone which is W910i...and that phone randomly restarts and some times it deletes all my data from the memory card ...and thats a big problem ..and i went to sony repair center and they said to format my phone and the memory card and i did that and it again deleted my data ...but its giving me the smae problem ...i mean this is the kind of service they give ..still me problem is not resolved, ...so please help me out to solve this problem...
This is Harpreet Soni..and i want complaint about my Sony Erricson Phone ...actually i love sony erricson but now in august i bought a phone which is W910i...and that phone randomly restarts and some times it deletes all my data from the memory card ...and thats a big problem ..and i went to sony repair center and they said to format my phone and the memory card and i did that and it again deleted my data ...but its giving me the smae problem ...i mean this is the kind of service they give ..still me problem is not resolved, ...so please help me out to solve this problem...
Hi,
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details
1. Contact Number
2. Your Location
3. Device IMEI number.
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
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Nokia — not getting proper after sales service
I bought nokia handset 3500c on 12/10/2008.IMEI NO.[protected].After some time it suddenly went dead.I took the phone to care point 18/3,1st floor , radhepuri extn-2 Main Jagatpuri red light New Delhi. They send phone to service center. They returned it after 15 dayes after fixing the fault. Same day it again developed same fault. I again went to care point. Now this has happened four times . Every time they keep the set for 15 or more days and the fault reoccers. Like this it remained in service center for more than 45 dayes . It is in warranty period. Neither they are able to fix the problem nor they are replacing it.During this period they are not even giving me standby set .