[Resolved]  Nokia / Nokia 3110c — fed up with NOKIA CARE services

Nokia / Nokia 3110c — (Harrssing me) Continous Software Problem with in the warranty period, and not a good response of Nokia care

Dear sir,

I am continuously harassed by the Nokia Care, it neither solve out my problem nor replacing my phone.

I purchased a Nokia 3110c mobile phone from a shop, but with in the warranty period it shown some software problem (hang problem), then I saw my handset to the nearest Nokia care (Eswari Traders) of Jeypore, Orissa. on the date 25/sep/2009 and then at 3.30pm they returned me my handset with a job sheet,(Job sheet no is 70154886/090925/23).

Right after one and half day the set again shown software problem and automatically switched off did not restart. Again I gone to the Nokia care and told me about my problem to the receptionist and she told me to wait outside in the wait room. after waiting for two and half hour when I gone to ask whether my problem shorted out or not again she told me to wait for another half hour, when I said that U should told us because unnecessarily we wasted our valuable time here then at the same time another person was there and interfered and shown misbehave with me and my brother and when we asked him why are you interfering in our personal matter then he replied that he is the legal advisor of Nokia care and shown some wrong indications and when we ask the receptionist about that boy then she did not reply anything so we thought that he is really the legal advisor of Nokia Care and after one hour we took my hand set and ask for the job sheet and then the receptionist replied that we do not give Job sheet with in one month of repairing.

Today I, found another new problem again when I tried to use the calculator in my Nokia handset to use, it shows system error (some Java problem).


I kindly request you to short my problem out and I will be grateful to you.

for there details about the Service Job sheet. here below.

Job Sheet no: 70154886/090925/23

SERVICE CENTRE DETAILS:
Eswari Traders, R.K. Towers, M.G.Road, Jeypore, 764001
ASC:[protected], Contact no.: [protected], Email: [protected]@nokiacareindia.com

CUSTOMER DETAILS:
ESN/EMI Number:[protected]
Product Code:0566963
Instrument Type: Phone
Technology type: GSM
Model Name: 3110c
Warranty Ref Number: APAINY[protected]
Target Delivery Date: 25/Sep/2009

Hi,
Are you on the latest software? You can visit our support section, select your model and check the latest software available. Please visit http://www.nokia.co.in/support

Team, Nokia India
Alternatively, you also write to us on [protected]@ovi.com